The AT&T Store in Emeryville offers a wide range of products and services, including phones, tablets, smartwatches, and connected devices from top brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contract or credit check. The store also provides access to AT&T's nationwide 5G service, which comes included with their unlimited data plans. According to the reviews, the store employees are consistently helpful and attentive. One customer praised the associate who "immediately helped me even though I didn't have an appointment" and was able to resolve the request in about 5 minutes. Another customer, who had a complex problem, was assisted by an employee named Herman, who was described as "extremely thoughtful, diligent, knowledgeable, and kind." The reviews also highlight the positive experiences customers have had with other employees, such as Eddie, who was "friendly and calm and helpful," and Karion, the manager, who was "kind, smiling and friendly." One customer was so impressed with the service that they stated they would never go back to the Alameda AT&T store. Overall, the AT&T Store in Emeryville seems to provide a pleasant and efficient shopping experience, with knowledgeable and friendly staff who are dedicated to meeting the needs of their customers.
Ericka and Sandi of the Emeryville store were so helpful, I had a flip phone that I had no clue what the last two att stores that sent me were saying, and they handled the issue befriended I had to feed the parking meter,
January 2026
Wonderful service. Greeted at the entry immediately. Really like this store. Minor connection problem solved by updating from 4G to 5G for my new 16 plus.
December 2025
Well educated ethos culture and staff Bayram helped nicely Hope for a good service
