Cell Phone Stores in Emeryville, CA

“SHOUTS OUT TO BRAYAM HE GOATED FORREAL. The service here is clearly experienced and skilled, traits uncommon in smaller outlet stores. I have been to three different ATnT stores the last three days going through the limiting systems in place the company has. This man helped me finally restore my cell service after almost a week of having it. If you have an issue with your shit this is the actual place to go. Thank you so much again.”

“Amazing experience. Walked in to a busy store to upgrade two phones. We worked with Unique, and she was incredible. She worked with us to get everything transferred over with ease and also kept an eye on the door and helped everyone else who walked in without making us feel forgotten. This gal is a gem! Thank you for all your help.”

“We had an exemplary experience with Savannah at this location! Our needs were a bit complex and she patiently, thoughtfully and completely explained everything to us. She made the whole transaction not only painless, but in fact enjoyable. What a remarkable experience to be treated with such care, and with such a delightful person. Savannah deserves a Raise!!”

“What an experience at this store. Thanks to them for rectifying their mistake and making me one happy customer.

Back story: I went in two weeks ago to find out what was wrong with my phone, after 2 hours in the store, parts had to be ordered. I was advised that they would email me when I could come in for the repair. After many unsuccessful attempts trying to reach someone at the store, I decided to go in the following week after not getting an update. Was assured the repair would be done and to come back in 2 hours. Returned, but phone wasn’t fully repaired as there was a miscommunication on their side.
Kevin and Grace, made sure that I didn’t leave without a phone. They apologized and I got given a new phone. Apple Store dropped the ball on this one, but made sure that me, as a customer, was left satisfied at the end of it all.”