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“Thank you Gabriel helping me upgrade my phone to iPhone 15 pro Max and setting up everything! Best costumer service in San Francisco. Cricket way better than metro”
“Sam and Jenny were so kind! I went in today with a very noisy home button on my iPhone that desperately needs an upgrade. Sam was so great and diagnosed the problem in seconds and fixed it in a minute. Turns out it was a loose screw causing the home button to vibrate and make a loud buzzing sound. I was expecting it to be something awful and forever broken, but it was a simple fix for Sam. Thank you! Sam is excellent at troubleshooting all phones no matter the make or model. Jenny showed me multiple phones within my price range when I’m ready for an upgrade, which will be very soon! The team at Kemo are amazing! I will only be coming here for all my phone issues and needs. Thank you so much, Sam and Jenny! You’ve made a customer for life!”
“I highly recommend this place if you’re looking to get your phone fixed. James is extremely friendly and highly skilled, he did an amazing job repairing my daughter’s iPad and her cell phone. He’s respectful, efficient, and his pricing is very affordable. The turnaround time was unbelievably fast!
You’ll never get this level of service going through your cell phone carrier for repairs. I never feel like I’m being overcharged or taken advantage of here. This is the only place I go to and trust for repairing my cell phones and iPads.”
“These guys were lifesavers! My Samsung suddenly gave up on life while visiting San Francisco, which is very stressful on a trip. No way to order rides around town, no way to check-in for my flight, no way to contact local friends, and no boarding pass
Panic set in!
I stumbled across Eco Wireless just by luck while walking around and they took a look at the phone and said they could replace the screen and get it working in 30-40 minutes.
I had other tasks to do that day and couldn't come back until the next day. Sure enough, the phone was ready and good as new the next morning.
Thank you so much!!!!”
“Store manager Zhao has a very good service attitude and patiently helped us solve the mobile phone problem. Thank you Mr. Zhao. If any friends need to deal with cell phone matters in the future, they will definitely recommend this store.”
“Great Customer Service Here :) ladies here are very friendly and willing to help. They know how transfer information from a new phone to another. Willing to help with any phone issue you have. Best of all they have amazing promotions.”
“This store is a local gem with chic, sharp designs and a wonderful community focus. D & B were incredibly friendly and patient, spending time helping me try on several different models to ensure the fit and feel were exactly right for my new commute. They are true experts on their inventory and went above and beyond by even showing me discontinued options to make sure I found my ideal match. I’m incredibly happy with the exceptional service and my new bag—highly recommend stopping by!”
“If I needed a phone I would come here instead of a fancy pants place. It’s so important to have phone stores right where people live and the employees are near saints holding it down in this location”
“I came in with a messed up phone the insurance was taking long to respond Jessica such a kind lady helped me by upgrading my phone for only $50 I am an older lady she was very patient with me and even transferred my contacts one by one because my Bluetooth on other device was not working. I will always come back the customer service was wonderful.”
“Today I came in to pay my service when Pedro helped me out and even recommended I combine my other lines I have at T-Mobile. Thanks to him I am now saving a lot on my wireless bill!”
“The best cricket store in San Pablo is 'the attention was very good and excellent service, 4 lines plan for $100 with the best iPhone, Jannia was very patient with all our questions and offered us great service, thank you very much”
“After struggling with my prepaid eSIM for a week, Heber saved the day. He was professional, patient, and even asked permission before sharing my info with the online tech team (such a respectful touch). The entire staff here is genuinely friendly. If you have AT&T issues, this is THE store to visit.”
“I walked into this location and was immediately greeted by a young lady named Celina she was very kind and knowledgeable. She was quick and efficient. I recommend this location for all your AT&T needs.”
“Hello everyone. I was in the store today and somebody named CJ helped me. He was a professional one and apparently was the manager of the store. I just wanted to thank him for being very kind and patient and helpful.”
“⭐⭐⭐⭐⭐⭐ Six Stars ? Awesome service! I had an obscure settings problem on my Pixel 8 Pro phone that two other AT&T technicians at other stores were unable to fix. These guys fixed my phone expertly and quickly. Do not let the unassuming Chinatown storefront fool you. No doubt, this is the best AT&T store in San Francsco.”
“Michael Z, the manager at this store, did an outstanding job resolving my issue. As a first time customer of AT&T, I was about to give up on this company. Long story that includes online purchase during Black Friday, cancellations on orders without my approval, UPS delivery of box without the iPhone 17 (seems like an inside job at UPS with double taping of the package), multiple security and fraud checks, and countless hours on the phone with multiple managers. It's almost like ATT does not want my business!
ALERT: If your phone is stolen during the delivery process, the ATT process makes you feel blamed as if you are the criminal. Despite multiple explanations to service reps, it doesn't appear that they document. Fraud team denies requests.
Enter Michael Z. His efficiency, quickness, patient, caring and customer service approach won me back to give a last chance. I can't say the same of the workers at other branch stores.
Moving forward, should I have any more issues with ATT, I will be coming in store to work with Michael.
Come to this shop if you want a smooth experience.”
“I was just tryna pay my phone bill and these cricket representative Moe and Caesar went out they way to Help me Explain the deals. The manager mo helped a brother out tremendously with a extremely good promotion and I left with my phone I'll payed and a new phone”
“The One is THE. BEST.
Fr. Check them out. They sell my fave item, even when it is now (literally) *impossible* to find elsewhere.. keep being awesome guys (and gal!) ???☺️”
Open 24 hours
1503 Solano Avenue, Albany
Mobile Phone Accessories
“Gary was so incredibly helpful and treated me like family! He helped me in Oakland but has locations in Vallejo and Albany, and that’s how impressed I was, that I left 3 reviews, one for each location! If you want to support small businesses that are communicative, respectful, and flexible to your needs, call Gary!”
“Mauricio’s assistance was amazing. I was looking to buy a new phone and he was very knowledgeable and kind while assisting me. From the moment I came into the store he approached me with a smile and I felt good and happy to buy.
I value kind sellers and that they listen to your needs before trying to sell everything to you.
Thank you Mauricio!!”
“I had an excellent visit with Jessica at Verizon’s 2209 Shattuck store in Berkeley, CA. I am 81 and a little light on tech skills and somehow cut off my Verizon internet access. Jessica not only reestablished my internet connection (invaluable, as I am traveling), but showed me how to clear the dozens and dozens of open tabs wearing my battery down. Made my day!”
“Charles was amazing to work with. When I arrived, it was near closing, and it was busy. Even though it was the end of the day, Charles was so kind and patient to every single person that walked through the door. He went above and beyond to help me with everything, and he didn’t rush any part of the process. Best service I’ve ever had at a Verizon store, by far!! Five stars!”
“Not always open during the listed business hours; there's a sign on the door that says to please text their phone number in order to set up an appointment
PS responding to reply: it's ok I understand! Just letting people know. ? I had to go elsewhere because my phone was too broken to text you ?”
“Hussien was amazing!! My wife and I came into the store to get a new phone and phone plan. He was extremely helpful, he went above and beyond to help us and get us exactly what we needed. He even had the phone we were looking for, when no other store did. I will make sure to come to this store because of his excellent service. Even though there is one much closer to my home. Thank you Hussien, definitely 5 stars!!”
“uBreakiFix replaced my phone's screen (known issue with screen fuzzyness resulting from static buildup) and also managed to replace my battery under Google's extended warranty. The replacement took about 1.5 hours. Very impressed with the service here and I plan to take my phone back there for future repairs as needed.”
“Everybody at the store was helpful and worked together. Vanessa was the one who completed our transaction. She explained everything as we went along and gave us next steps on the phone trade-in. A+”
“I had an excellent experience, the service was awesome, thanks guys. I loved my old phone so much that i decided to get another LG but this time i got an upgrade to the old one, not only it was less compare to what the other carriers wanted for it. I'm absolutely happy with my choice.”
“Was just at the Yosemite,Manteca location to get a new phone. Met their sales associate Annie (actually not sure of her title ) However she was very helpful , professional,and patient. She hooked me up with another line even for the same price I was already paying. The location was convenient but the customer service was amazing. Thank you so much for your help and patience Annie and thank you Cricket. Stace from Tracy”
“I love the SERVISE their they treat you like family .and very friendly.i would anyday send PEPOLE to his store .outstanding .been a bost mobile customer for 6yesrs .thank you for your friendly service ...WILLIAM CAMPOS.”
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“SHOUTS OUT TO BRAYAM HE GOATED FORREAL. The service here is clearly experienced and skilled, traits uncommon in smaller outlet stores. I have been to three different ATnT stores the last three days going through the limiting systems in place the company has. This man helped me finally restore my cell service after almost a week of having it. If you have an issue with your shit this is the actual place to go. Thank you so much again.”