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“Today we went for passport service for our new born baby without an appointment. The employees were very kind and they processed our application and it was really fast. Highly recommended. Thank you”
“I shouldn't be so cheap and unappreciative I got the coolest carnival celebration stamps with fireworks on them. I never have to wait long at this post office and it's right next to the Ashy BART station! The exterior is kind of unusual which is probably why it's getting 3 stars on average. It's a good post office. Don't listen to the other reviews.
Even the downtown Oakland Post Office has run out of money order forms, on occasion. They're not a bank cheapskate, they shouldn't be required to handle large sums. I've seen some people get money orders for thousands at some Post Offices. It's old school *not* dingy.”
“I’ve been coming to this post office for two decades. Always friendly, helpful and to the point. Happy to see my federal tax dollars going to something truly useful.”
“Review about fingerprinting here. Will recommend anyone in the Bay Area to go here!!!
The person who took care of me was very nice and really helpful. He knows his job, they are doing the fingerprinting in a separate room, they have a small fan to help with sweaty fingers and the person helped me position my fingers on the machine. It worked perfectly!
I went to this place after a very bad experience with the one in San Francisco where I was basically told that my fingerprints were not good enough. But guess what when the person in charge knows their job, it’s working!”
“My experience was so pleasant and the employees were just so kind, helpful, and professional.The lady that helped me was named Maria she was great she was very professional and thorough about her job and made sure that I got my needs met in the most kindest way so thank you Maria for everything and making my day a lot more pleasant.To whom it may concern that lady deserves a raise or maybe a Thanksgiving bonus to show her how much she is appreciated....”
“I remember watching this place get raid d back in the 2010s.All the FBI OPERATIVES were long haired hippie looking dudes jacked like Thor.This place is possibly still.infiltrated with feds that look like bums.Too bad THAT the more you smoke, the lower your IQ.They make this stuff in labs that 10x the potency of that THC.”
“Vickie is an angel. Even though the line was so long that she was still serving people well after the doors officially closed (we were the very last to be served at 3:30pm), she took the time to advise us on how to mail our packages for the least amount of money, saving us a whole lot. Kind and patient even when she was working past closing time on a weekend.”
“It's always been quick in a out but I only send out prepaid pre printed mailing labeled small packages they scan it tape the bag or box shut for me and put the label on hand me a receipt and instantly my package is being tracked. In and out even when they're is a huge line im surprised how fast they get the line down and I'm heading for the door.”
“I feel lucky to have a post office that’s close by. It’s never too busy and the staff are pretty nice. Sure there could be one grumpy worker every once in awhile but who doesn’t have a bad day. I go often to mail boxes and most of the time it’s a solid experience. I always feel confident my mail and boxes are delivered on time which isn’t the case at some postal offices.”
“I was worried about coming here from reading the reviews, but had a fine experience, the building itself is run-down, but the people at the counter were nice and the lines weren't long (for me, anyway).”
“It’s a great-looking post office, clearly meant for sending and receiving packages to and from Italy exclusively. In that spirit, it serves as a kind of Italian embassy — offering goodwill through the occasional spaghetti and meatball handout. It’s strewn with Godfather posters and, of course, accepts cannoli as payment.
When Silvio passed away, they flew the Italian flag at half-staff.”
“Sure, had to wait in line a bit. But it was a delight because I got to see the kindest employee ever show true humanity, acknowledgement, and support to everyone she assisted. Best part of my day :)”
2:30 - 5PM 9AM - 1PM
1333 Park Ave, Alameda
Post Offices
“While this post office is somewhat hard to find (next to Alley &Vine) once I was able to do so I was greeted by a very friendly US post office person. Miranda was super knowledgeable, friendly, and made my eBay return a breeze. I highly recommend this location.”
3:15 - 5PM 1 - 3PM
450 Golden Gate Ave, San Francisco
Post Offices
“Warning you will need to go through security on the south side (if you come from the north, they’ll make you walk around outside). It’s located in the basement. Another warning is that there is no signal (or Wi-Fi) bc it’s in the basement, so if you need a QR code, take a screenshot of it beforehand.Celipe (I may have gotten the name kind of wrong, but he’s an older gentleman), was very friendly and helpful. There was no wait either! I was in and out in minutes!”
“Always fast and efficient. Just don't be that jerk who shows up 5 min before closing with an armful of packages. No lines in the middle of the day. They're occasionally understaffed but that's not their fault. USPS is such a valuable service!”
“Unlike what the other bot reviews say, this is a decent post office with professional staff. You treat them like human beings and they do the same for you, end of story.”
“I visited today to set up a PO Box and despite the extremely busy line, Ireri made the entire process smooth and pleasant. She was patient, professional, and incredibly helpful throughout.
I also picked up some adorable Goodnight Moon stickers and stamps during my visit - such charming designs!
What impressed me most was Ireri’s genuine care and attention to detail while helping me navigate the PO Box application process. This kind of outstanding service doesn’t happen by accident - it’s clear the management team here has created an environment where we can see this level of excellence.
If you need to visit this post office, I hope you get Ireri. She made what could have been a stressful errand into a positive experience. Much more efficient than trying to do it online!
Thank you!”
“Awesome; there was only one person ahead of me in line. I didn't even wait five minutes, and I just handed my mail to the clerk; she was so nice. Not waiting in line for a long period of time was fantastic because I was in a rush to get back home. There was a community wide garage sale in the compound where I live, and I wanted to touch base with some of my neighbors. I purchased some DVDs from the neighbor who lives across from me. I simply like to have the disk just in case some of the movies aren't shown through AT&T ever again.”
7AM - 8:30PM
1300 Evans Ave Ste 30, San Francisco
Post Offices
“It’s hard to find a USPS that’s open past 5pm or 6pm. Friendly and helpful staff but there can be long lines that move slowly — all what you’d typically expect at a USPS! I’m glad I found this location for the extended hours.”
“Great location! Chronically understaffed.
The remaining staff, however, is super helpful and efficient.
The location is really good in the midst of the financial district. I just wish they'd put more people there.”
“I’ve had great luck at this spot. Excellent customer service etc. I regularly drop off packages here without a hitch. Gary is especially concerned with doing things correctly, an asset to the postal service.”
10AM - 1:30PM 2:30 - 4:30PM
68 Leland Ave, San Francisco
Post Offices
“Saturday morning with little wait.
Quality, friendly, and efficient postal service. The man working the front counter will answer your questions and even make sure you have everything else needed.”
“ANDRA and CANDACE or as I call them the Dynamic Duo are absolutely phenomenal. I only saw them both working so was so so so impressed how quickly yet professionally they took care of everyone in the line. I sure hope there are more in the team but I have almost always only seen them both. Even busy, ANDRA and CANDACE would have a smile and would be extremely helpful. I have a PO BOX at this location for a year and it is because of team members like them, I will definitely extend for another week. Such wonderful employees should be appreciated and recommended.
Thank you Andra and Candace. You are pillar of customer service.”
“This Post Office is located in the San Leandro Plaza and is open on Saturdays!!When I do have to mail a package, this is where I go!! The main reasons for that is that they usually have multiple windows open and they are open on Saturdays, the only day that I really have time for this. Now, sometimes on said Saturdays there's a long line here, but it moves along decently.The postal workers here are friendly and polite also!!”
“The three ladies there have been nothing but helpful. I’ve had multiple questions answered by them and they’ve been pretty patient. Downsides is the lunch break which I’m assuming is a mandated thing and there’s no drop box for outside of operation hours(unless I missed it) which is why the 4. Maybe I’ve gotten lucky with interactions but they’ve all seem very nice and professional from all my experience.
Edit: and on my first time coming in the lady did mention that they had lunch breaks which I was very appreciative of. I would not have known otherwise and that saved me future time/frustration. So I’d probably even do 4.5 if I could just for that extra step”
“You all are crazy! This post office rules! I have shipped many packages through here and have received great service including tips on packaging and insurance. I also live across the street from this location and likely have my mail delivered though then to which I too tip my hat. I've done thousands of dollars in business through this location, always with quick service and smiling help. 5 stars!”
“the staff were incredibly friendly and helpful in resolving my case of a lost parcel (not their fault). They took the time to do some internal research and thanks to their referral, I was eventually able to recover the lost document.”
“The lady working the counter on Saturday was very kind and patient about explaining each step and I was out of there much faster than I expected. I really appreciated how well she kept things rolling!”
“I love this post office. The sistah that works in the far corner is so incredibly helpful and proficient at her job. She is so on it, that I usually leave feeling better than I walked in because she makes the experience so pleasant and clear. If it weren't for parking I would use this post office exclusively. I will say that the USPS should update the equipment. Some of the machines seem like they haven't been updated since before Regan was president.”
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“Our business has dealt with this Post Office for years and they are always helpful. I once dropped off a box that should have gone to UPS and Alvin spent a long time searching for it. Dawn is always cheerful and ready to assist. Our delivery person, Louise, is the most hardworking and often goes above and beyond to deliver our mail.”