“They diagnosed the issue with my computer for free, gave me a variety of options when it came to solving the repair, and kept me thoroughly updated. Also, for a battery repair on an ROG Zephyrus it was not very expensive and much better than spending 3-6 months dealing with ASUS.”
“Service was excellent. Daniel was very thorough and excellent in explaining things in a manner that was understandable to a not very technical savvy customer like myself. It’s nice to know he is there to help me out in the future.”
“Was told they opened earlier on certain days when it comes to buying Pokemon cards. They originally had a long line but were fast and quick with everyone just not me. It was a good day overall .”
“I am a Make A Wish wish granter and today I had a wish kid come into the store to get an Apple watch that was on his list. I had called ahead to check out the lay of the land and chatted with Anthony, one of the managers, he made me feel reassured ahead of time that our Wish kid was going to get a great experience. This morning I came into the store to wait for wish kid and met with Anthony, Brian, Maddie and Carlos. We discussed what kind of entrance my wish kid would like. I was appreciative that the employees were willing to go all out to welcome our 9 year old kid into the store (applause, doors opening etc). But ultimately we decided that wouldn't be value added for our kid, so we went with the low key option.
When our kid got to the store Maddie had the exact model of the watch our kid was interested in ready to go and they had Carlos dedicated to helping our kid get his phone set up. I could tell that Carlos has helped many people with their products with the way that he gave clear and easy directions and had a lot of patience. What a great experience. Our kid was thrilled with his new watch.... thanks Apple!”
“My experience at best buy. I have to say has been great because from the moment I walked in, I only received smiles a hello, and a helpful attitude from every individual. Marco Moreno, the AT&T sales rep helped me get a better plan by suggesting it. And I have to say, i'm very happy with the service”