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10AM - 1PM 1:30 - 4:30PM
1160 N Coast Hwy 101, Encinitas
Post Offices
“I've had a PO box here for 2y now. Initially the one worker there was a woman close to retirement who I guess never filed any of my PO box paperwork from when I originally got it (this became an issue later with a name change and documentation) or gave me the door code for after hours. But she left a while ago and there's a new guy who's on top of things and great.
Prices of po boxes change but when I got one here this was the cheapest option in the area because it's small and not a 24h or typical big post office - however for PO box renters you get a door code for after hours so don't worry about it not being open as late if you're just picking up mail.
Otherwise no complaints, and unlike where I last had a PO box(rsf and pasadena) I've never had an issue with package theft here or misdeliveries. The 2 times there was a package issue had to do with a site not letting me add the PO box 4digit zip ending so they didn't know whose box it belonged to - but found my name and just called me.”
“One of the best USPS locations I've ever visited. Clean, fast service, incredibly nice / helpful / friendly / pleasant staff. Great to see such a well run post office going strong. The building is nice too.”
“THE BEST post office period. Staff are so quick, professional, friendly, and ON their gig! I've had plenty of neighborhood post offices over my 70+ years, Carlsbad definitely ranks TOPS. I live in a neighboring town, but still drive to Carlsbad, just for the folks that work there. FIVE+STARS”
“Above average (for USPS) on the customer service. The postal workers here have been here for a while, so they know their stuff. 2 automated machines for the self-help types. I also like that they keep the Priority shipping boxes stocked, which many POs struggle with.”
8:30AM - 5PM
16956 Via De Santa Fe, Rancho Santa Fe
Post Offices
“I come in here at least once a week and have been for years. I’ve never had anything but kind and efficient customer service. It baffles me why the ratings for this location are mixed.”
“Brandi went out of her way to find packages that I dropped off earlier to double check that each of the 5 packages was going to the right address. Great service with a smile I’ve always had a good experience here!”
“My experience has been fairly great because there is one worker named Juana who goes above and beyond. Every time I come in she has a smile on her face, always greeting and good energy. Willing also wanting to help literally goes the extra mile. I was having trouble with not receiving my mail or another worker who wasn’t as willing to help but she stepped in and her name is Juana. We love Juana!! I honestly thought she was a supervisor at first because of her professionalism. Thanks for making our experience every time such a great one. We appreciate the service and the good energy Juana!”
9AM - 1:30PM
16091 San Dieguito Rd, Rancho Santa Fe
Post Offices
“What a lovely experience! I was trying to send Easter bunnies to my Mama and sister and the mail clerk was very friendly and incredibly helpful. She took her time with me and explained all my options, trying to save me money. And, although limited, they have some pretty cards that I got to add to my package.”
“I've been using this Carmel Velley office for many years and it is as good one can expect. I have never seen rudeness or unprofessional treatment of customers. Sometimes long lines are annoying and slow but in most cases delays were caused by the customers rather than by the ladies behind the counter. If they are not smiling, it is not a problem to me, they do their job well enough. The office is inside the store so one has to walk through the store, if it is a problem I suggest to use some other post office.”
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“We went in on a Saturday to get our passport done, we had an appointment and Christine was super helpful and knowledgeable. Also, the USPS website says they don't do passport photos on the weekend, but they do.”