“I had the best experience yesterday at the Encinitas store! I had purchased a pair of the most comfortable cute black boots about a month ago that had a construction issue. Tara and Noemi took care of it right away. Then, I was looking for a pair of comfortable walking shoes for some trips. Tara gave me great advise and I purchased a few pairs, a couple on sale. The culture inside the store is so friendly and authentic, you might just want to hang out. Seeing Nat at the store was another meant to be moment. I am telling all of my friends that this is my favorite shoe store ever. I will be back!”
“Great service. Nothing like it in Palm springs. Came over just to shop at this store. Bought to pair of shoes that were fitted to my needs. All we have in Palm Desert is a NB Outlet and it is just wait on yourself. No trained knowledgeable clerks.”
“Everyone at this store is super friendly and helpful. Especially Bella and Ollie! Thank you so much for going above and beyond to help me order my vans from another store! Seriously these two both exceed customer service expectations! THANK YOU SOOO MUCH!!!”
“This store is very near and dear to me. I used to take my grandma shopping for shoes here, so I will wait to look at shoes until I am in the area! I love feeling her presence around me. Today she helped me pick out my first pair of Birkenstocks. It only took me since the 1970s to finally cave and get a pair! Very happy. Helpful staff. A+ for shoes and nostalgia.”
“I have plantar fasciitis, and these shoes help with the pain. They have a wonderful selection of shoes, although I have had a problem with shoe width. Some of their selection of shoes are only available on the narrow width. I have had shipping issues but have found out that PayPal auto fills the address. Therefore, two shipments went to the wrong address. The customer service is excellent. I will be purchasing more shoes from them in the future.”
“Had a wonderful experience here as a shopper. Serena is such an amazing salesperson who went out of her way to help me see bags, scarves and more- got over 30 pieces. I'll be back!”
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“Rudi at Foot Solutions in Encinitas is absolutely the best! Recovering from a mountain bike crash that left me partially paralyzed, Rudi spent the time to make sure I had exactly the right kind of shoe to give me the support and comfort I needed to move forward. I've seen her work with other customers, taking the time and care to get the absolute best solution for them. Foot Solutions should be your first stop if you want the best customer service and the best collection of products offering a wide range of footwear!”