The UPS Store #0028in Encinitas offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox for all your mail and packages, notary, shredding, and faxing. The locally owned and operated store is committed to providing excellent customer service. While some customers have had negative experiences, with one reviewer describing the owner's attitude as "smarter or more charming than it is," the majority of reviews are positive. Customers praise the store's efficiency, with one reviewer noting that the owner, Dave, processed an Amazon return in less than a minute, which they consider a "world record." The store's employees, such as Kristen, Amanda, Cody, Kris, Randy, and Dave, the owner, are described as personable, helpful, and efficient, even offering to assist customers with carrying or carting large packages. Despite the busy nature of the store, the crew keeps the line moving with a friendly attitude. Overall, The UPS Store #0028 in Encinitas is a well-regarded business that provides a wide range of services to its customers, with a dedicated and helpful staff.
I entered the store a little stressed about the project I was working on, the team was so helpful that I left there feeling like I had accomplished something!
July 2025
Honestly, the owner and his granddaughter are incredibly rude. The service is quick, but the friendliness and customer service is severely lacking.
May 2025
I come all the time and find the Staff incredibly wonderful, efficient and helpful. Barbara
