The UPS Store #0028in Encinitas offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox for all your mail and packages, notary, shredding, and faxing. The locally owned and operated store is committed to providing excellent customer service. While some customers have had negative experiences, with one reviewer describing the owner's attitude as "smarter or more charming than it is," the majority of reviews are positive. Customers praise the store's efficiency, with one reviewer noting that the owner, Dave, processed an Amazon return in less than a minute, which they consider a "world record." The store's employees, such as Kristen, Amanda, Cody, Kris, Randy, and Dave, the owner, are described as personable, helpful, and efficient, even offering to assist customers with carrying or carting large packages. Despite the busy nature of the store, the crew keeps the line moving with a friendly attitude. Overall, The UPS Store #0028 in Encinitas is a well-regarded business that provides a wide range of services to its customers, with a dedicated and helpful staff.
The only reason I don’t give this store five stars is the difficult access and limited parking. Other than that, the service is always great and the workers are nice, knowledgeable, and friendly.
May 2026
I have had some frustrating experiences with this store, as other reviews mention. But credit where it’s due, I want to thank the owner Dave. He was able to recognize their mistake and make things right. Thank you
May 2026
Great experience at this store. They helped with shipping and packaging, and made the process quick and easy.
