Cell Phone Stores in Encino, CA

“They saved my data! I had a SSD drive failure (likely from my laptop system over heating...using the wrong charger...too much wattage). I panicked when the Blue Screen of Death appeared! My entire life and existence is on my system. It was backed up but two months ago on an external drive. I learned my lesson to use the cloud too. Anyway, Arisha (sp?) recovered all my files without a hitch!!! You don't realize how much you to take for granted and rely on your computer (and phone) until you don't have it any longer. TAKE YOUR COMPUTER HERE FOR DATA RECOVERY! I called a few other places locally, and they wanted several hundred dollars, and telling me SSD drives are hard to recover --maybe so, but ACS Computer fix it at a very fair price! My SSD drive issue was likely a physical issue not data (ie, virus/malware). My Samsung Pro Book 360 is only 25 months old. I bought a new system anyway. Kept the old one with a new SSD drive as a backup. I urge you to talk to ACS Computer in Tarzana on Ventura Blvd! I like giving my business to neighborhood businesses! PS: If you get the blue screen: shut your system down immediately as I did before you lose everything. And don't ship it out for repair. You don't know who you are dealing with!”

“Very great experience at AT&T Encino. My mother and I went in to get new phones and Nazz was able to hook us up with the best deal possible. He was very knowledgeable and you can tell he cares about his customers. Thanks Nazz!”

“MARCUS SAVED MY MONTH!!! I have been to 5 other verizon stores including the corporate store in moorpark and literally not a single person cared about helping me except this dude. He sat with me from 10am-3pm figuring out what the issue was, calling multiple corporate/customer service lines, and doing everything he could to make sure I was happy. He said he had just started that month and clearly had not gotten a ton of training (not his fault, def management) and he problem solved and trouble shouted with me until it was all set and I had my new phone and watch. Even the manager in the store was a little dismissive and was more preoccupied with taking more customers, but marcus stayed with me and didn’t make me feel rushed or inconvenient. I nearly broke down in a verizon store before this last shot but thankful I didn’t. GIVE MARCUS A RAISE”

“T-Mobile should be honored and proud to have Louie Perez of the T-Mobile/Encino store on Ventura Boulevard as an employee. He has gone above and beyond in assisting me, and is everything you would want in an employee. His knowledge and extreme patience are a rare commodity in today's world. T-Mobile is fortunate to have him on their staff.”

“Harvey is the man! He showed us how to adjust the phones to work ! Apple Genius Bar was unable to fix the problem but Harvey did it in minutes. Apple took over an hour with my phone.”