Verizon is a reliable and customer-focused mobile service provider, offering a wide range of products and services to meet the needs of both individual and business customers. With a convenient store location in Eureka and the option to shop online, Verizon makes it easy for customers to access their latest mobile, 5G home internet, and business offerings. The company's commitment to excellent customer service is evident in the positive reviews received. Customers have praised the patience and courtesy of the store associates, who take the time to thoroughly explain features and setup, especially for customers with special needs. The knowledgeable staff are also commended for their ability to troubleshoot issues and provide helpful solutions, even when the store is busy. Verizon's extensive selection of accessories, such as cellphone cases, has also been highlighted as a key advantage for customers who may not be Verizon subscribers but still choose to shop there. The company's willingness to address and resolve any problems that may arise, including refunding the full amount spent on a plan that didn't meet the customer's needs, has further solidified its reputation for excellent customer service. Overall, Verizon's combination of convenient locations, diverse product offerings, and exceptional customer care make it a trusted choice for mobile and internet services in the Eureka area.
Walked in, didn't have to wait long. Daniel helped me figure out a hey Google issue with my wife's phone that we couldn't. He got it on the first try. He deserves the 5 stars!
P s. Wish they had a public restroom tho!
July 2024
Let me in last minute to complete a phone payment, great place and service.
May 2024
I brought my friend in to get as new phone, he is legally blind, the associate Tyge treated him with patience and courtesy, explaining everything to him clearly and even helping him set up all the phone features for the sight impaired. Good job Verizon thank you.
