AutoZone Auto Parts in Fairfield, CA, located on N Texas St, is a well-known retailer offering a wide range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have praised the helpful and friendly staff, highlighting employees like Jackie Hailey and Cesar for their excellent service. Jackie was especially appreciated for going above and beyond, such as changing batteries and checking alternators, even during busy times. Cesar provided honest advice and even arranged for remote battery pickup when the store didn’t have the desired battery in stock. Khalil also received positive comments for his outstanding customer service, including offering complimentary headlight bulb installation. While most reviews are highly positive, some customers shared mixed experiences, particularly regarding battery durability and warranty policies. One customer bought a battery that eventually failed after a year, but the store replaced it under warranty; another mentioned a second battery with a three-year warranty, hoping it would last longer. Overall, AutoZone in Fairfield is recognized for its helpful staff, good customer service, and willingness to assist with auto parts needs. Call or visit your local AutoZone for reliable auto parts and friendly service.
It is seldom that I have to go to part stores. But I like the crew here, very helpful and engaging, not just trying to get a sale and you out the door.
October 2023
Great guys! Honda Vacaville was so rude and these guys went above and beyond, even fixed my faulty windowwasher! Thanks jackie and saim!
December 2022
Khalil delivered his excellent customer service when I bought my headlights bulb for a complimentary installation to my SUV. He is an asset of his company and a desired model employee. I will recommend this location for an excellent customer service.
