O'Reilly Auto Parts is noted for its clean store and helpful, knowledgeable staff. Customers report positive experiences with returns and appreciate receiving tips on better brands and cost-saving options. The staff is described as friendly and willing to go above and beyond, such as by installing a purchased battery for a customer with physical limitations. While one shopper found a purchase straightforward and efficient, another noted a slightly chauvinistic attitude from an employee but completed the transaction quickly. The store is also helpful in sourcing rare parts, assisting customers in locating items online when they are not in stock.
since moving to Fairfield, i've only been to this location a handful of times. always good customer service. on this particular time i accidentally left my wallet on the counter. Tj ran after me right before i made my turn on the main road and gave my wallet back. yo Tj, may your pillows stay cool mate!
March 2026
Like every time I go here clean store. Courteous staff,they know what they are talking about.
January 2026
Always a pleasure to come here, the staff are a great help in finding what I need. Quick, easy and pleasant.
