Fairfield Subaru has garnered positive feedback for its exceptional service and customer experience. Many customers have praised the knowledgeable and friendly staff, including sales representatives such as Jeremy, Cesar, and Hunter, who have made the car buying process smooth and enjoyable. The dealership's team is noted for being helpful, responsive, and attentive to customer needs, ensuring that buyers feel confident in their decisions without pressure. The service department also received commendations for its professionalism. Customers highlighted efficient service, including quick diagnostics and the provision of loaner vehicles when needed. The dealership features a beautiful showroom, a comfortable lounge, and a well-organized parts department. While most reviews reflect high satisfaction, some customers pointed out minor issues, such as lack of attention to detail regarding vehicle preparation and communication delays in receiving purchase documents. Despite these concerns, the overall sentiment remains positive, with many recommending Fairfield Subaru for its competitive pricing and impressive inventory. Overall, Fairfield Subaru is recognized for creating a welcoming environment and providing top-notch service, making it a preferred choice for both new and returning customers.
Subaru Fairfield was the best car buying experience we’ve had. Jeremy helped us and he was great! the process was really quick. 10/10 and the Subaru house cat was the cutest.
November 2025
Very friendly and knowledgeable Of the car Thanks Jeremy
October 2025
Had a really great experience working with the dealership and Kyler to purchase a new Crosstrek. He listened to what I wanted, didn’t try to push anything else, and made sure I was comfortable with my choice. The whole process was quick, easy, and stress free. I would highly recommend this dealership to anyone looking... read full comment
