Lincoln Fairfield is a great dealership with an amazing sales and financing team. Customers report a great and honest experience, noting they never felt pressured or rushed. The staff is welcoming, friendly, knowledgeable, and laid back. They are described as attentive, accommodating, and super heroes who provide excellent communication and updates. The team is direct, transparent, and goes above and beyond, making customers feel right at home and like royalty. The process is smooth, with paperwork completed and ready to go. The finance team explains everything well. The dealership demonstrates honesty and integrity, which creates a sense of confidence. Vehicles are exactly as described and can be immaculate. The staff is helpful with everything from finding the vehicle and financing options to detailing and customization. They treat guests well and even celebrate new purchases. Customers highlight the high level of customer service and consider the staff friends. Many state they would highly recommend buying a car here to anyone looking for an honest deal and that they will not buy a vehicle anywhere else. It is overall a great experience with a great team of people.
Kellen saved us and our car full of wine. We had our Aviator in for service and we somehow locked ourselves out of the loaner car. We called the sales number since it was Sunday and Kellen quickly got us the door lock code so we could get back in the car and not see our wine ruined by the 90+ heat. Bravo Fairfield Lincoln.
June 2023
Worked Will and he made the buying process so simple. Very knowledgeable gentleman! We love our new truck!
April 2023
First time customer, Mark and Symphony made it effortless. Will define buying another in the future from this dealership
