Mercedes-Benz of Fairfield offers a top-notch car-buying experience for those seeking a new Mercedes-Benz. The dealership is known for its beautiful setting and professional staff. Customers frequently mention the smooth and easy process of purchasing a vehicle, often highlighting specific staff members such as Franz, Danny, Simon, and Bob for their friendliness, knowledge, and helpfulness. Franz makes first-time buyers feel comfortable and keeps them informed throughout the process, while Danny provides a seamless transaction experience. Simon, the manager, is praised for making the purchase quick and straightforward, creating a no-nonsense atmosphere that many appreciate. Bob delivers exceptional service by taking the time to walk customers through vehicle features, even assisting outside of scheduled service appointments, and ensuring their vehicles are clean and ready to go. Overall, the dealership is recognized for its excellent customer service, professionalism, and commitment to making car buying a pleasant experience. Whether leasing, financing, or scheduling service, customers feel valued and well taken care of at Mercedes-Benz of Fairfield.
Salesman Hagen B. (new car sales) is a true professional and he's detailed and very knowledgeable about all things Mercedes (and just a nice guy and pleasure to do business with). The entire dealership at MB Fairfield is professional and I had a great experience overall this past weekend. Thank you Hagen
October 2025
bought a car here this weekend, the transaction was so smooth, Danny was great to work with and answered all million of my questions. Hopefully I don’t need a new car soon but if I ever do I know where I’m coming.
October 2025
Just bought a car, and Simon, the manager was awesome. Easiest car purchase I’ve ever made, no games, no nonsense, just smooth and quick. He somehow made spending a pile of money feel like a good time. If every dealership ran like this, people might actually enjoy buying cars.
