Metro by T-Mobile offers excellent customer service, with staff members such as Stephanie, Odalis, and Laura going above and beyond to assist customers. Reviewers have praised the staff's patience, kindness, and ability to quickly resolve issues, whether it's setting up new phones or troubleshooting existing ones. The store's team is knowledgeable about the company's promotional deals and can provide detailed explanations to help customers understand their options. Customers have expressed their appreciation for the staff's dedication, even staying past closing hours to ensure a smooth experience.
Very good customer service! And was very accommodating. Easy and quick!
September 2023
Great customer service. Professional, polite and helpful.
March 2023
I came in to metro today hoping to resolve the issue with me and my daughters phone. I really appreciate the service I got from Stephanie. She went right to the problem and solved it with a great attitude. I highly reccomend her. ?
