Fallbrook Ace Hardware, part of Crown Ace Hardware, is a local gem in the Fallbrook community. Customers consistently praise the store for its outstanding customer service, with staff members always eager to assist. Upon entering, shoppers are often greeted by friendly employees who readily offer help, creating a welcoming atmosphere that stands in stark contrast to larger retailers. The team works well together, ensuring that customers receive personalized attention and support throughout their shopping experience.
The store is well-stocked with a wide range of products, making it a reliable choice for both casual shoppers and handymen. Many customers appreciate the willingness of the staff to go above and beyond, including helping locate items and even carrying purchases to the checkout counter. Although most experiences are positive, there have been some concerns regarding specific customer service issues and the charity donation requests at checkout. Despite this, the overall impression remains favorable, with many recommending Fallbrook Ace Hardware for its helpfulness and strong commitment to the community.
I really like Ace hardware. I can't remember not finding what I'm looking for and to top it off the staff is always friendly. The parking lot is a little tight for bigger work trucks but usually it works out ok.
September 2026
I went here for the first time to get an appliance light bulb for the refrigerator. A salesperson showed me where exactly the light bulbs where located. That's what I call great customer service. 5 stars 🌟 all day.
August 2026
Incredible store. Huge! Well knowledgeable staff. Great experience
