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8:30AM - 6:30PM
216 Mount Hermon Road, Scotts Valley
Shipping Centers
“Had a very great experience today. I called the store as we had a rather large Amazon return. Spoke to Lindsey, he said no problem. He then gave me several options to get the package to them. I chose the alley as it seemed the easiest. He meet us at the back door. Luckily I hadn't affixed the label yet, he was able to take the label in and scan. He then carried the rather large package into the back for us. All and all a very pleasant experience.”
“Small but mighty!
We’ve been working with the postal annex for coming up on two years now. We’re a small business our shipping program is key to everything we do. The postal annex has proved an invaluable partner. Beyond just being a ‘service’ that we plug into, we consider them our collaborators and colleagues. Their support helps make us successful. The Postal Annex team are professional, knowledgeable, kind and supportive. They pack a punch!”
“Friendly staff, lots of parking, and a well kept location with a ton of PO boxes. They have a self serve shipping station where you can print labels yourself, free USPS boxes, and other shipping supplies for sale. It can get busy as the parking lot makes this location easier to access than other locations.”
“This is the 3rd year that Complete Mailing & Printing has printed the flyers / map for the Open Farm Tours & they consistently exceed my expectations for the high quality print job they produce. Their staff is knowledgeable, provides excellent customer service, is professional and easy to deal with, (no drama!). I can always count on them to get the job done on time. I highly recommend them for all your printing needs.”
“I had an excellent experience at this FedEx Ship Office. The staff was professional, efficient, and genuinely helpful from start to finish.Highly recommend this FedEx location if you’re looking for fast, reliable, and friendly service!”
8:30AM - 6:30PM
849 Almar Avenue # C, Santa Cruz
Shipping Centers
“I love coming to this UPS store. Tosha’s and Bella are always pleasant extremely helpful they have solved so many problems of mine. I really appreciate their professional attitude. They’re the reason that I come here.”
“The young lady with the piercings went above and beyond! I was looking to get a couple of photos printed on nicer paper and she took the time to show me the different options and even helped me choose which paper to use for my project. She was kind, professional, and made the experience a lot easier for me.I noticed that the work environment was professional while maintaining a fun pace. I had been going to the Capitola location before but will be making this my new stop. Good job!”
“Parking. Employee saw me walking up to the door with all my boxes and came it opened it for me which was a huge help. Super friendly. No strong scents in the store which I also really appreciate.”
8AM - 12:30PM 1 - 4PM
500 CA-1, Davenport
Shipping Centers
9AM - 12:30PM 1:30 - 4:30PM
21432 Broadway Road, Redwood Estates
Shipping Centers
“This is by far my favorite post office. The staff is always friendly, welcoming, and efficient, making every visit a pleasant experience. There are rarely any lines, parking is easy and convenient, and packages are always scanned and trackable the very same day.
I truly wish all post offices were run this well!”
“Possibly the best postal worker of entire USPS work here! People in front of me had various (uncommon) concerns (verification for mail box, delayed package at another location, etc.). They all were treated so nicely! I didn't get the name but that employee in Gucci eyeglasses listened to all of them patiently and went above and beyond for them.
Mine was just a regular post, but people were given such a cordial treatment -it was impressive!”
“Yesterday morning at about 11am (Aug 24th), I had the best customer service experience returning some Amazon items. The cashier was patient, friendly, and really kind. He deserves a raise! Great job Santa Cruz Staples!”
8:30AM - 6:30PM
1840 41st Avenue STE 102, Capitola
Shipping Centers
“I might be biased because I just had an extremely frustrating experience with FedEx. But what was an impossible shipping scenario for FedEx turned out to be super simple for UPS, so I’ll be going here for my future shipping needs”
8:30AM - 5:30PM
5610 Scotts Valley Dr B, Scotts Valley
Shipping Centers
8:30AM - 6:30PM
343 Soquel Avenue, Santa Cruz
Shipping Centers
“The staff at this location are awesome! They are so helpful with all our shipping and package deliveries to be held at their location. So knowledgeable on how to navigate the challenges of shipping and receiving practically everything, especially wine shipments.”
“The workers are great! They help where they are allowed and try what they can
Im actually laughing at some of these reviews, these people arnt live customer service reps for lost packages. They box, and do printing orders. The drivers are responsible for delivery, not them.
I can say every employee is calm, collected, and nice. Let them go on about their day. If you dont like it, just go use USPS or UPS guys. You come back because they’re actually nice and care.”
9:30AM - 4:30PM
250 Main St, Ben Lomond
Shipping Centers
“I wish some people cut out their griping at our postal workers. In times like this where there's threat of privatizing postal services and we are blessed and fortunate to have our own neighborhood post office we should be grateful and realize that people working these jobs are entitled to an occaionsal bad day. They are overworked and underpaid like a lot of us.”
“Gino at the Capitola post office was very helpful!
I wrote a short note to the recipient of the package on the side of the box, but it ended up covered by the label. Gino helped me tape up the box and rewrite the message so that it was not covered by the label.
The wait time was also not bad at all.”
“Had the most wonderful experience despite my expectations! Our carrier recently started holding our mail because our box was not level. Totally understand!!!! I was finally able to make it in to let them know our boxed was fixed and was greeted by the most kind face and was able to quickly collect my accumulated mail and restart our service. Thank you!!!”
9AM - 4:30PM
241 Kings Village Road, Scotts Valley
Shipping Centers
“Mixed reviews about this POST Office. My experience with the counter folks have been very positive and helpful. They take the time to explain the process and the different options for mailing packages and certified mail.
My residence is a bit rural so oftentimes I get a slip in the mailbox to pick up a package. They're always very prompt and courteous at counter. I know they sometimes deal with customers that are less than respectful.
Song has worked many years and exemplifies the professionalism as well.
Thank you”
“On 3/24/26 I had mail delivered to my home that belonged to 2 different neighbors . I thought my own mail may be being delivered to the wrong address, I called and was reassured and told that my carrier would be told about it. I felt that the person cared about my situation and that it would be taken care of. I received courteous, reassuring help with my problem and felt that they took the incident seriously. I was very satisfied with the service I received.”
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“My wifey not only approved, but was very fond of the service at this post office. I was informed how polite and helpful they were towards my precious wifey. I appreciate the support offered here and my wifey’s happiness is worth the world so 5 stars.”