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10AM - 8PM
39475 Fremont Blvd, Fremont
Mobile Phones
“Excellent Service! I dropped my Pixel 6a phone which caused Screen Bleeding, and if it weren't for the custom ROM I had on my phone, they were able to replace the screen within a day (but because of my ROM they took a few days until we all realized it was the OS). Will definitely come back if I ever need similar service again.”
“The salesperson helped me solve all the problems. They were very patient and the price was very cost-effective. The people were very nice. My experience with Cricket was perfect. I am very grateful to them.”
9AM - 8:30PM
39164 Paseo Padre Pkwy, Fremont
Mobile Phones
“I had a problem with my iPhone and it was feeezing up time to time. I came here to get it checked and the only issue was the software and was told to close my apps. Very nice guy and very helpful where I went to another store and they said it was screen related. Thanks for saving money”
“Went to store this morning on Osgood rd fremont. My wife and I are seniors and were upset. Kevin calmed us down and fixed problem in a short time. We appreciate him being so calm and polite. He is definitely an asset to AT&T. Thank you again Kevin”
“Nice store, There was only one salesman there, I went in for info on my phone and he told me to call customer service, I thought they might have a tech, but I was wrong. I think they should. same for auto parts.
God Bless”
“Helen was so helpful and kind. Our request took more than a day to complete. Helen was following up without being asked and helped to add our AT&T number into one group. Completely recommend Helen to approach for your request!”
“I needed a new phone because my old one had stopped working. Their associate Owen greeted me at the door and took me through the whole process of getting a new phone and setting it up for me. I really appreciate the good customer service. That is why I have remained a loyal AT&T customer for more than 20 years!”
“I went on to eBay to try to find a Galaxy A20 phone for local pickup and found this place through that. Didn't buy it online- decided to just drive out since they said they had about 20 of them. Was pretty stressed as money was low and was needing a reliable new phone immediately. Awesome deal on this at only around $90 and now a number of weeks later, phone still working awesomely- no issues and it's perfect- absolutely like new. Also, the gentleman who sold me the phone made the process very quick and efficient. He was very polite and friendly and answered all the questions I had very clearly. I would definitely recommend this business!”
“Customer service awesome, very friendly and helpful. Every single metro pcs store should have professional people like this store. They made mr feel welcome and and appreciated my business. Thank you very much”
“Had to upgrade two phones and get a watch. Bianca was awesome and made it really easy to make the switch to a new phone. I had to bring my three kids with me and they encouraged us to use the phones to keep them busy which worked great. Happy with my service”
“My daughter and I went to this location this afternoon the customer service was wonderful. Geronimo
was extremely HELPFUL , respectful, and kind. If I could give him 10 stars I would.
-Elena”
“Oct 2025:
Starbucks inside the entrance, large space!
Food and drinks (I saw a slushy machine) available.
I visited for the CVS Pharmacy inside the store. Minimal number of people on a weekday late afternoon. Parking lot is large and wasn't too crazy.”
“I was somewhat apprehensive to go here for help based on the reviews, but in the end I happy that I decide to go here. I went to store when it wasn’t busy to avoid potential for long waits. Couple of the reps help me transfer 5 lines and 3 wearables from AT&T to T mobile. I had to go to the store because I couldn’t do it via website nor speaking with call center due to a system error message. The store reps were incredibly helpful. They resolve my issue and transferred all of my lines. The made extra effort to show me how to setup T mobile app, walked me through how to subscribe free streaming, and showed me how to file for promo rebate. They also pointed out few rebates that I wasn’t aware of which I would have missed out on otherwise. All of this took time because excellent customer service often takes time, but I do see how there could be potential for long wait times. My suggestion is to try going during non busy hours. Perhaps early weekend morning as I did.”
“Five stars for Bobi!! Bobi was extremely helpful, courteous, and saved the day. We were having issues with new account set up after the fact and were hitting snags every time we tried to correct the set up. Anyway, Bobi was super helpful and exceeded my expectations and we walked away extremely please. Bobi is the shiznat! :)”
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“I opened a new account with Vanessa and her staff. Jess and David helped me out on 2 separate occasions. They are very knowledgeable of all promotions and devices on hand. I believe I got the best experience possible”