“Blew my mind at how much has changed and what Best Buy offers these days. I didn't realize. They have all the latest tech supplies plus much more. Friendly and knowledgeab staff.”
“Saul is very skillful, knowledgeable, patient and very helpful to all my cellphone issues. He spent time and showed respect to his customer. He is a great asset to Tmobile!”
“We’re so glad we came to this store! Sarita M. and the man who helped her were incredibly kind, friendly, and truly helpful. They took the time to explain everything and made sure we left completely satisfied. Their customer service is outstanding — we always walk out happy! I recommend to everyon”
“Best service in Santa Clara county very honest man very fast doesn’t try to rip you off and bad comments are definitely bots been going to him for years best service if broken phone computer or laptop.”
“I just went into the metro store they are very helpful and polite too the other costumers are not used to the store they were polite to me the manager was so idk that Is the other costumers problem about that store so far so good”
“Came in & found that the store went through management change which made me feel unsure at first, however the new manager sat with me & addressed my issue to make sure my issue was resolved. Then found some space in my account to get me a new phone for upgrade for a steal. Great team & effort!”
“Thank you, Cesar @ McCarthy Milpitas store, for being understanding how frustrated I was(phone was stolen/lost) and patiently assisting me on getting a new SIM issued and installed on a temporary phone we had. This means a lot to me since life without an active phone line and live chat with family is insane. Thanks again!”
“This place is my go to for any and all phone issues. I've come in multiple times and they are always so friendly and understanding they don't make me feel stupid for not understanding how my phone works. the manager is so nice and the young man she was with was very polite when i brought my mom in to sign her up onto my plan”
“this review is for michael who was super nice and helpful with activating my new iphone 15 pro. I had already bought the phone from apple but am not totally comfortable setting it up myself so I went in hoping for some assistance. michael was able to do everything for me, it was a $30 charge but I didn't mind because I left with my new phone connected and my backup on there all within about half an hour. I'm sure customer service varies on who helps you out but just wanted to give credit where it's deserved!”
“Such an amazing experience with raj, he was completely absolutely patient with me and my situation, though I was on a time crunch he managed to help me solve my problems, even though it took a while it was worth waiting for. Thank you for your dedication god bless you 🙏🏽”