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“I’m thankful for the service that Cell Pros provided. My iPhone had fallen in the sink and got damaged by the water. I thought my phone had no hope but Cell Pros helped along with a lot of prayer. Thank you Cell Pros! You all rock!”
“I am very happy and highly satisfied with the customer rep Carmen . I highly appreciate and recommend for the excellent job she assisted me on my new service to Boost. I thank her for all she took time to help me.”
“Ali was my hero today! I spent a couple of hours this morning with the Verizon 800 call center to try and activate a new phone and transfer info from my old phone. They activated the new phone, but not much data got transferred from the old phone. I was super upset and decided to go to the Verizon store. Ali greeted me, took care of me and was very friendly and professional. A life-saver! Thank you Ali!!!!! He will take care of you too!”
“Today I went to the verizon office in dinuba ca and was helped by Isaiah, Ochoa, great service he took care of my problems, he is a asset to the community and company ,he deserves a a promotion, a raise and a good review in his file”
“This is the best service I have ever received at an AT&T store. I put off changing phones and upgrading my WIFI because without a doubt something gets' messed up. That didn't happen while working with Eleazar.
He was very professional and thorough. He gave me his business card if I had problems in the future. I had to reach out for some minor adjustments and his response time was quick. If he was busy with other customers he would let me know he would get back to me when he was available.
He is very tech-savvy and saved me the time of moving everything from my old phone to my new phone. Preventing me from losing any of my data. I love staff that save me time!
I highly recommend Eleazar if you need help with anything AT&T. He is located at the Blackstone and Herndon store.
Thanks for the outstanding job!
Cindy”
“This Cricket location has the best customer service and very knowledgeable staff. Liz, is a specialist when it comes to smartphones, she was able to resolve my issue like a pro. I noticed that she wasted no time and was efficient by helping other customers during downtime.”
“Robert at Sierra Towing was very timely and professional. He received the wrong address from me and was so patient and respectful about it. I’ve never met such a polite, kind and easy to talk to driver who got right to work and took very good care of my 2018 Volvo. I felt safe and happy since I was by myself at the time. He had to take my car a ways out of town and he was so kind and considerate about it. I really appreciate his service to me and our community. Thank you Robert! Hope you know you and Sierra Towing are very much appreciated.”
“Elizabeth went absolutely more than above and beyond today with helping me set up my new phone! So glad I decided to come in and finally make the switch over! Exceptional customer service and answered all of my questions/concerns with ease. 10/10 ⭐️ She’s awesome!”
“Needed to help with an old Sprint account and the team went above and beyond. Very friendly and very knowledgeable, I got the help I needed and then some. Gotta say the T-Mobile team here was nice and professional, very satisfied.”
“I went in to get help with my dads phone, we were helped by Christian, he was so patient, and helpful. He tried to resolve our issue, before just getting to selling us a new phone which i appreciate”
“I highly recommend this location because of the outstanding service I received from Elijah. A different store incorrectly applied my trade-in promotion, which caused an ongoing issue with my account. Although Elijah wasn’t responsible for the mistake, he took ownership of helping me resolve it.
It took multiple calls to corporate and several visits to the store to get everything corrected, but every time I came in, Elijah greeted me with a smile and was genuinely committed to finding a permanent solution. His positive, let’s figure this out attitude made a frustrating situation so much easier to deal with.
I truly appreciate his professionalism, persistence, and excellent customer service. Employees like Elijah are the reason I’ll continue coming back to this location.
Note to corporate - please consider giving your in-store employees the same level of account access and authority that corporate representatives have. It would allow team members like Elijah to resolve issues much more efficiently and create a significantly better customer experience.”
“Wow such awesome people here, I recommend everyone going to this location, I needed a memory card for my YouTube channel: Acosta TV Joshua 24;15, so many videos that I could save, but started taking all my memory so they hooked me up with the memory card that I needed, it was on 1/26/2024 that I went, and I forget the gentleman and woman's name that assisted me, I thank you both very much???”
“Mohanad is one of the best employees at cricket that ever had an experience with he is so helpful and polite and goes above and beyond for the customer I will definitely be back at this location”
“I got my phone fixed from cellat . The guy treated me well and their services are really awesome . I would recommend everyone to contact them and get their services. They have all kinds of phone essentials and new phone also with reasonable prices.thank you all for your support and fixing my phone very quickly and properly. I will always come here .”
“Michael went above and beyond to help me sort through several issues and provided multiple solutions to meet my needs. He was very knowledgeable and attentive. He provided amazing customer service and helped me set up my new service! Thank you so much for an incredible experience, especially since previous experiences have not been great. 10/10 recommend Michael!”
“I was so impressed with the way Luis Handled setting up my new Wi-Fi All-Fi Hub system.
He came out personally to my residence, and not only set up my phone, my modem, my TV and my computer.
The manager said he would send Luis in person and he literally sent him within minutes of the phone call.
Luis set things up very quickly and very professionally and truly wondered if there was anything else he could do to make the transition seamless and it was exactly that.
What I love about this particular AT&T store is that I can walk in at anytime and they answer questions, troubleshoot things with me and always look on my account to see if I could save even more. This is how I got Lewis to come and set up this new system for me and I’m actually saving money to have a faster system, they are the best at this location. That is why I’ve been with them for so many years -thank you again Luis & for your manager to set it up for you to come at a moments notice. Service does not get any better than that. You guys are the best I give you five stars!⭐ ⭐⭐⭐⭐”
“I recommend this Cricket location. Adam and Eduardo provided excellent customer service. They were professional, patient, and helpful. Everything was set up quickly and without any hassle.”
“I went to cricket wireless and had a really good experience. The service was super quick, and everyone there was genuinely friendly and helpful. They made everything feel easy and not stressful at all, which I really appreciated it. Overall it was a smooth visit, and I'd definitely recommend them to others.”
“I love Cricket ?
I will never switch to any other cell service provider. Mohammed was the 1st associate I saw, he's very good at customer service. He was very helpful, knowledgeably cordial!!
I will definitely be back to this location ?”
“Was in the cricket store in pinedale to get my phone worked on. The lady that waited on me Rosario was very nice, couterious and helpful. Such a pretty sweet lady”
“Small location but great customer service from my experience. Was helped by Angel, he resolved my issue with my phone in matter of minutes. I look forward to going by for my next phone upgrade.”
“This store in particular has been a great amount of assistance whenever I go in , even if it's just to ask a technical question. I really enjoy the attention of the staff here. Highly recommended”
“Went in on 6-3-26 to get a replacement phone upgrade. The woman took care of our needs and answered our questions. Excellent customer service, above and beyond. We ended up getting a Samsung A16 model with a case. Thank you for everything. Recommend this location for your Cricket needs. 100% Professional customer service at its best.”
“Great customer service. Walked in to upgrade my plan and was also informed about the ACP program to help with $30 off my bill along with saving $5 from auto pay. Andrea was very kind and quick to assist. She had a few customers ahead of me but was able to help everyone in a quick, professional and timely manner. Thanks andrea! :)”
“I had an outstanding experience with Angelica ,She was incredibly patient and took the time to walk me through every detail without rushing me at all. No question was too small, and she made sure I fully understood all my options before I made my decision with my purchase”
“Javier and the other gentleman were very kind and patient stay open even though store was closed stay open for us till all are answers were answered. Thank you ?. God bless.”
“PATRICIA IS VERY NICE AND HELPFUL.
I came in last week and bought two wallet phone cases. Unfortunately one was defective so I went back today and could only get credit for it which was no problem since I needed to get a case anyway. I have the new Moto phone so they didn't have the glass for it. But I will check and see about getting the one that did fit this phone since it was nice to go to a place that is a small local friendly business in my neighborhood. What a wonderful experience.”
“My mom and I got the best Customer Service from Liz and Aboud at Cricket. A helpful hand directing us to phone cases and screen protectors. The day was really hot and sticky but we cooled off at the same time getting wonderful help from the two. I highly recommend going to this location if you want great help in looking for a new phone or accessories.”
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“The best here in Fresno! Called in before getting a quote which was the most reasonable around this area and was fixed the same day within 30 minutes! The screen was perfect & looked almost as good as new. I highly recommend 10/10 and shoutout to Ivan for the great service and help!”