Trailer Hitches at U-Haul is known for its experienced and courteous staff who provide excellent installation services. Customers appreciate the quality of the products and the ease of scheduling appointments. However, some have noted that prices are higher than local non-trailer hitch shops, which is a consideration for those seeking value. There have been mixed experiences regarding communication, particularly with follow-up calls about vehicle pickups. Despite this, many customers express satisfaction with their services, citing quick and friendly assistance. Overall, Trailer Hitches at U-Haul offers reliable service, making it a recommended choice for trailer hitch needs.
The staff were acknowledging and experienced. The actual install and product are excellent. As expected. The price was higher than local non trailer hitch shops but wanted the comfort of having it done right. Very pleased
June 2024
The staff was helpful and prepared me appropriately for the installation.
June 2024
The quality was good and the ability to make an appointment was easy. The follow through call to pick up my vehicle did not happen until 10 minutes before closing and they said I needed to pick it up before they leave they would not wait.
