Under The Covers is a highly praised mattress store known for its exceptional customer service and knowledgeable staff. Many customers report a welcoming atmosphere where they feel like family from the moment they enter. The team, including Lemo, Jordan, and Chad, is recognized for their helpfulness and lack of pressure during the buying process, making it a unique experience. Shoppers appreciate the extensive product knowledge and the ability to find quality mattresses within their budget. Customers consistently highlight the friendly and professional demeanor of the staff, leading to successful purchases and satisfaction with their new beds. Overall, Under The Covers is recommended as the best mattress store in town for anyone seeking a comfortable and enjoyable shopping experience.
Amazing experience! So helpful, we arrived 5 min to closing and still received wonderful service. Loved the quality and the price.
July 2024
Lemo was very friendly and informative. 10/10 customer service skills and didn’t try to sell me like a salesmen. Will be buying a mattress from him very soon.
April 2024
Lemo and Jordan were super knowledgeable and were extremely helpful with getting us the perfect mattress. They really do go above and beyond for their customers.