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“Alex delivered exceptional customer service tonight. He was professional, knowledgeable, and thorough, took ownership of my issue, and made sure everything was handled correctly from start to finish. He represents Verizon extremely well and deserves recognition for consistently going above and beyond. One of the best experiences I’ve had at Verizon, he convinced me to continue service with the company instead of ending my plan. I left the store happy ⭐️”
“Visited the mentor ohio location today and Larzell was GREAT !! He helped my daughter and I and he couldn't have more helpful or more polite ! Thanks alot LT you were the best !”
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“So far so good. Been using it for about a year and their service has been great.
Very few internet outages. Solid Speeds. Responsive customer service (via email).
I accidentally pulled up the wire once while pulling weeds and they fixed it asap. No visible damage to my lawn either.”