“Alex delivered exceptional customer service tonight. He was professional, knowledgeable, and thorough, took ownership of my issue, and made sure everything was handled correctly from start to finish. He represents Verizon extremely well and deserves recognition for consistently going above and beyond. One of the best experiences I’ve had at Verizon, he convinced me to continue service with the company instead of ending my plan. I left the store happy ⭐️”
“Visited the mentor ohio location today and Larzell was GREAT !! He helped my daughter and I and he couldn't have more helpful or more polite ! Thanks alot LT you were the best !”
“Ive had the home service now for over a year. Haven't had any issues, once it went down for about 4 hours or so, but days before they called us and informed us they were going to be doing work at specified time for work they were doing. Cheaper and faster with way less interruptions than other service providers I've had in the past.”