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“Yes Verizon isn't perfect, but when you have support from their team player, Moises Lopez you can't go wrong! He's the best!!! He's turned the worst situations into positive ones. He's the only reason I'm still a customer! I'm going straight to him from now on! He's the only reason why I'm still a happy customer. ?”
11AM - 7PM
914 W Orangethorpe Ave, Fullerton
Mobile Phones
“My nephew recommended me and I really liked the service Dalia gave me. The truth is that he was very helpful and helped me move my information to the new telephone and I really liked his character, he is very patient.”
10AM - 8PM
1125 S Harbor Blvd, Fullerton
Mobile Phones
“Ricardo spet allot of time with me on picking out my phone and case. He transferred all my data and being in my 60's set up my screen saver which is a picture of my deceased son, set the date and time with the current temperature. I'm sure my grandson could have done this for me but I asked Ricardo and without hesitation he took his time and did it for me. I am very grateful, super great guy! Thank you Ricardo.”
“It's been a while since we have been to this location due to previous issues with a worker when it was a Sprint Store. We went in to see about watches and phones and were greeted and helped by Vianney! She was super friendly and helpful and that made our experience even better. She explained offers and plans and what would work best for us without hesitation. We purchased our watches and will definitely be going back for our phones. Glad we decided to give the store another try and found a badass worker Vianney you definitely made our night with your customer service and care”
“Damien was really great! He helped us order our new phones and then when we picked them up, he was great in helping us get set up. Very friendly and knowledgeable. Thank you so much, Damien.”
“I went to this store for an upgrade
They helped me with a very good and affordable phone
And service was very nice
I recommend this store to everyone”
“Fabulous customer service and tech savvy. Sarij really helped me and took his time explaining things. Got me a good price cell phone and appreciate app his help!”
“We had such a great experience at Best Buy thanks to Andy from TCL and his manager, Joshua Arellano. Both of them went above and beyond to help us find the right TV for our setup.
We came in needing a TV that would work with a specific mount we already had, and Andy took the time to really understand our situation. What stood out the most was his honesty. Even though it meant he wouldn’t get credit for the sale, he still showed us a different brand that would fit our mount perfectly. Because of that, we avoided having to spend extra money on a new mount and installation.
It’s rare to come across someone who is that genuine and focused on helping the customer instead of just making a sale. We were honestly a little disappointed we couldn’t give him the credit for the purchase, but incredibly grateful for his guidance and integrity.
Joshua Arellano clearly runs a great team. His leadership shows through in the level of service and professionalism we experienced, and it made a big difference during our visit.
We truly appreciate the outstanding service and will absolutely be referring Andy to anyone looking for honest, knowledgeable help when buying a TV. Thank you both again!”
“Alex delivered exceptional customer service tonight. He was professional, knowledgeable, and thorough, took ownership of my issue, and made sure everything was handled correctly from start to finish. He represents Verizon extremely well and deserves recognition for consistently going above and beyond. One of the best experiences I’ve had at Verizon, he convinced me to continue service with the company instead of ending my plan. I left the store happy ⭐️”
Mobile Phones
Mobile Phones
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Mobile Phones
Mobile Phones
“How It Started: The worst customer service. The representatives are clueless and I am seriously considering terminating all business with AT&T because subpar appears to be their motto when it comes to customer service.
How It Resolved:
I am editing my review. I didn't expect to receive a direct response to my review. I shared my experience because I was generally frustrated with AT&T overall and I had enough. However, AB contacted me and asked questions. He started the process to resolve my issue and assured me that if I did want to go back to the store, Edward would assist me. I can say that Edward is the standard bearer for customer service! He listened, apologized, didn't make excuses and resolved my issue. He even offered assistance beyond the call. So I will remain an AT&T Customer for now, solely based on the PEOPLE I worked with. Thank you to both AB and Edward, you delivered Customer Service as it should be!”