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9AM - 2PM
13008 Harbor Blvd, Garden Grove
Banks
“This location is truly one a kind in terms of customer experience. They greet you warmly at the door including the security guard at the door. I had the pleasure of being assisted by Jonathan for a personal loan and he went above and beyond to meet our needs and give advice on the loan process. He was incredibly patient and professional. I would highly recommend this branch, and most especially Jonathan for outstanding customer service!”
9AM - 12PM
10422 Garden Grove Blvd, Garden Grove
Banks
“These two representatives are angels. Very professional, prompt and very courteous. Mrs Ofa makes the bank shine with her aristocratic approach to the customers, also neatness and outstanding with patience. She's sharp and makes you feel at ease. Mrs Elvira is outstanding and also makes you feel like family. Also An outstanding professional perfectionist who knows her job very well. She's Gifted also with outstanding patience. Jenifer, the whole staff and the building design keeps the Garden Grove area beautiful.”
9AM - 12PM
12976 Main St, Garden Grove
Banks
“I have moved in to LA and as usual I go to my bank of the west to do my usual banking. I got helped by Ms. Rula Really helpful manager, expert, and professional. My favorite branch.
Thank you BMO
Thank you Rula”
“I've been using BOA for decades now. No problems whatsoever. Love using the ATM's out front and drive-thru, very convenient. People complain too much about this Bank. I wouldn't go anywhere else.”
“I been to this branch yesterday and today….i had really great experience both times as with another branch I always get short on cash deposit with teller when they used big cash machine for counting and they were not cooperative to recount as I was told it’s not going to change as the cash is already deposited in the cash machine, same happened with me with self deposited machine inside the bank….butat THIS LOCATION EMPLOYEES WERE VERY COOPERATIVE THAT ON MY REQUEST THEY COUNTED MONEY QUITE FEW TIMES ON SMALL CASH COUNTING MACHINE, where u can see and satisfied for the calculation. And both days they were very patient in helping me….today I got help from the lady name TANIA/TANIYA, I hope I say her name right, she was realllly HELPFUL AND KIND….she made sure that I get the correct money as I dint count some of the dollar bills…..furthermore she said she going to count it again and if it comes more, she will deposite in my account even I was leaving the bank….SHE IS GREAT….for your next time visit, try going to her for help, she works at the last window….THANKS TANIA, GOD BLESS U….will see you soon for sure….i wish everyone in the world do their part honestly n wholeheartedly like U DO….Thank u in bunch???”
“I have been coming to this location for many years. Ms Heesun Kim is always nice and kind to every customers. It’s not easy to see such a wonderful employees nowadays.”
“I've been to this branch for 3 years but only to see Louis( the manager). Today actually my first time at the counter- Kathy Vo : very helpful, very polite, very friendly, very professional!!! Thank you so much for your help, Kathy! I appreciate you very much! And I think you're the right one for customer service! Keep the good work, girl!”
“I am very happy with the bank and whenever it arrived they are available there are no people like in other banks and thank you Vanesa Uribe she helped me with a card that other banks denied me thank you Vanesa Uribe this was last year”
“This bank used to be union bank and so was I a union bank customer and now it’s US Bank .As union bank I never got good vibes going inside so I did most of my banking on line or at ATM machine. Yesterday I had to go inside due to the complex banking issue that I had and I was not looking forward to it. At the lobby I met Paula D.( my first hero)and she smiled and greeted me . I asked if I can have a word with her and she smiled and said “of course” and I explained my problem. I was expecting for her to say sorry can’t help you but instead she said let me see what options we have available. She went behind the counter and spoke with Maryam (my second hero) and as they were talking Kristen P. ( my third hero) joined the conversation. They came up with an awesome solution and got to work. I was
watching in real time these three ladies working independently to resolve my issue. I could not tell who was the leader as all three of them work in leadership capacity. After they were done, they approached me with an outstanding solution. I was in disbelief that instead of saying “sorry we can’t help you” they chose to work together and think outside of the box to find the way to say “ yes we can and yes we did.”. These three ladies chose working together as one team to solve one man problem showed me their dedication, professionalism and commitment to customer service and to show possibilities. Paula, Kristen and Maryam I just want to say thank you for great job and well done, keep up the good work and I am looking forward to see you in the future.”
“It's actually a pretty good functioning machine, but a lil confusing to find with directions personally. I think it was a satisfying and quick experience :)”
“Been a member but today was my first time visiting a self standing branch and I just wanna thank Blanca at the Garden Grove location for making my banking experience so personable and comfortable. Thank you Blanca for your excellent customer service!!”
10AM - 2PM
9669 Chapman Ave, Garden Grove
Banks
“First time going in person to a CitiBank and this location was THE BEST. I’ve been locked out of my account for 2+ weeks and was having trouble with customer service calls. Things were getting frustrating..It wasn’t a long wait to recieve help and Mickey Ngo spent her valuable time helping me handle the situation and successfully revived my account! Best customer service I’ve ever had at any bank branch! THANK YOU MICKEY! (:”
“My wife and I stopped by this Well Fargo Bank after eating across the street at Sabroso. My wife needed cash so we came here since we didn't know the next location a Well Fargo will be. We found parking easily since it's in a decent size plaza, the parking spots in front of the bank was all filled up. My wife went to the ATM to do her transaction. They were not busy and we saw at the last minute that they have a drive thru ATM as well.”
9AM - 4PM
13952 Brookhurst St, Garden Grove
Banks
“Always long line always only one out two teller minimum wait time in line is thirty minutes. And this branch is always crowded. Then I came back at lunch time still busy but there were four tellers with one more at the waiting line. Things went fast and smooth. Great job!”
“My first time with Mr. Freddie, he is not only acknowledges but also friendly. He answered all my concerns in detail, clearly and patiently. Highly recommend him.”
“Excellence in all Genre's, will be opening a couple of accounts in a few weeks, can't wait, bathrooms unavailable restrooms ,plenty handicap parking regular hours m- sat stop in open up an account now!!!”
10AM - 2PM
9669 Chapman Ave, Garden Grove
Banks
“First time going in person to a CitiBank and this location was THE BEST. I’ve been locked out of my account for 2+ weeks and was having trouble with customer service calls. Things were getting frustrating..It wasn’t a long wait to recieve help and Mickey Ngo spent her valuable time helping me handle the situation and successfully revived my account! Best customer service I’ve ever had at any bank branch! THANK YOU MICKEY! (:”
“Easy and quick... as long as everyone can gollow the simple direction of the path. But occasionally you'll have one or two drivers block or intercept the path way access. Perhaps the bank should consider making visible signage indicating the direction to pass so theres less confusion.”
“This bank, I had no problem with these tellers. Some tellers were very nice and helpful. Some tellers listened to me about wanting brand new bills. I like only this Bank of America. I will come back again.”
“I want to extend my thanks to Wells Fargo on Chapman (in Garden Grove). CLEMEMTE "took care of me" (last week). I had several different transactions to be made and CLEMENTE handled them pleasant and professionally. I appreciated it!”
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“Had a great experience with Nick. From the initial inquiry to getting funding for my photo/video equipment right to final delivery. Open communications, every question answered. Very happy and highly recommended.”