Verizon in Garden Grove, CA, operated by Victra, is committed to providing a positive and trustworthy experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, wearable technology, accessories, and device protection. Customers frequently praise the staff for their helpfulness, knowledge, and friendly attitude. Despite sometimes limited staffing, employees like Leo and Juan go above and beyond to assist customers, even during busy or late hours. Leo, the only employee on duty at times, handles multiple tasks with patience and a customer-friendly attitude, ensuring customers are helped efficiently. Juan is appreciated for his willingness to help, cheerful demeanor, and excellent customer service, even near closing time. Customers also commend the sales team for their professionalism and helpfulness. Jesse, another staff member, is recognized for his patience, understanding, and problem-solving skills, providing immediate and effective service. Overall, the store maintains a simple, clean environment and strives to connect technology to life in a fun, trustworthy, and profitable way.
Jessica was wonderful and knowledgeable went out of her way to help get us the best deal! Great customer service!
May 2024
I was out of town an list my phone the lady at Verizon went above an beyond to help me… she was amazing
April 2024
I had to get a new business line during a work trip and Claudio was fantastic! He was friendly and fast and I’d gladly come work with him again. Also one of the quickest store visits I’ve experienced. Well done!
