Verizon's authorized retailer in Santa Ana, CA, Victra, strives to provide the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers have praised the great service, with staff being super helpful, friendly, and knowledgeable. Employees like Mark, Anthony, Aldo, Fernando, and Emily have been commended for their excellent assistance in addressing customers' needs efficiently and making them feel welcomed and satisfied with their experience.
Great service. I had a Verizon bill issue and Ashley was very helpful. She guided me through 5 phone transfers with customer service, trying to find the right person to talk to. The issue was resolved. It took some time but I walked away with my bill cleared out.
July 2026
Shout out to Yesi she helped make my experience a 10 out of 10 she talk to me about all the plans they offered and which one works best for me. She was very nice.
July 2026
Great customer service! Very pleased and a big shout out to David from Verizon store off of Harbor and McFadden in Santa Ana California. He is very patient, helpful, caring, and knowledgeable. David is a HUGE ASSET. Thank you!
