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“John, the owner is a very sharp and helpful man. After I spent many hours with boost trying to get my new phone SIM card transfer working. I went to John and he had a selection of SIM cards as well as he was able to look up the proper application. It was only $30 for the SIM card and professional service. When I called local boost mobile stores they wanted $75 to do the same.”
“I took my phone in for a charging port repair. Mike took my call, set me up with a time to come in, Shawn took a look at my phone and repaired it all while both provided me with GREAT customer service. I will definitely be back and highly recommend.”
“AC & P Gave me a a cable I needed for my Segway to charge for 5 dollars while the other computer guy on Hawthorne and El Segundo wanted to charge me 2x as much for the same used cable...”
11AM - 6:30PM
3208 W Jefferson Blvd, Los Angeles
Internet Service Providers
“This place has always been my go-to spot for all things cellular. I've purchased phones here like Samsungs, Motorola's and Apple iPhone. I've also utilized their phone repair services and they've always been able to assist me. This is my spot! I would recommend them to anyone looking for a new phone or if you need a phone or tablet repaired. They have phone carriers like Boost Mobile, Simple Mobile, Ultra Mobile and Spectrum Mobile. They also carry unlocked phones and car special order any phone you need that they may not have in their inventory.”
“I want to start by saying thank you to Natalie the employee who help me at this location. She was so helpful when I got my phone in September and help me with my screen protector today. Everyone at the store is always been very kind and helpful. I've had a very different experience at the other T-Mobiles in the area. This is the best store, come here 1st before other locations.”
“I had the best experience ever at this location and it’s all thanks to Brando!! He was very helpful and has amazing customer service skills. I would definitely recommend coming to this location and asking for Brando.”
“I bought a phone from Consumer Cellular only to find out that they turned me on to Boost Mobile so I went into Boost Mobile to get auto pay and I bought the phone for my brother so they wouldn't give me auto pay they said they have to text me a link so that was very good information that I got from the customer service receptionist”
“Love this specific store. They have the cutest merchandise and if you’re a loyal customer they take care of you (if you know you know). Karen and her staff are sweethearts and knowledgeable (which means fast service).”
“This was hands down the BEST experience I’ve ever had at a phone store and I don’t say that lightly. The service here is absolutely top tier. Gio, the manager, went above and beyond in every way possible. He didn’t just answer my questions, he broke everything down clearly, gave me his honest opinion on the device I was considering, and made sure I truly understood my options.
What really stood out is that he wasn’t trying to sell me anything. His priority was genuinely helping me and my family get the absolute most value out of our plan. He strategized with me, showed me ways to maximize benefits, and made sure we walked out with the best setup possible, brand new devices and all, without feeling pressured for a second.
It’s rare to find someone who actually cares more about the customer than the commission, but that’s exactly the vibe Gio gives off. I normally don’t take the time to leave reviews, but exceptional service deserves recognition. If you’re coming to this location, ask for Gio. You won’t regret it.”
“They fixed my phone almost immediately after it wasn’t working for a full week without any online help. Really nice people! And fixed my phone so that’s great!”
“Wow!! I’m so happy and grateful to spectrum for opening up a store in Huntington Park I had to drive 30 mins away to go to my local spectrum store Erik you are incredible your customer service is perfect I can honestly tell that you love what you are doing if anyone needs service I’ll highly recommend them!”
“I had boost mobile before and I returned to this store where I first opened my account to buy a new cell phone because the girls here are very friendly and know how to do the job very well. I recommend this place”
“Ivory Ross been dealing with metro PCs for years I must say this date very big improvements data,cellphones & tablets and staff all their stores.at the 4221 Inglewood Blvd store manager cinthia really changed things around for the good but some customers are just jealous or negative energy but she's positive energy it shows in the store.”
“Jesus is the BEST! We went to another T-mobile location nearby and the worker was giving us attitude and turned us away when we asked for help. We came to this T-mobile location and Jesus took his time to explain everything clearly, find solutions for us and genuinely help us. Extremely friendly and easy to talk to! We need more people like him!”
“I walked in to get some details on my bill and I was greeted with a huge, “WELCOME!” There were about 6 staff members in store and they all said it together on course. It was one of the best grand entrances filled with the warmest welcomes I have ever experienced at a T-Mobile or any cellphone store. I was assisted right away and when the next person walked in they all said, “Welcome!” And went back to what they were doing. But this is the customer service that’s been missing for years. Who ever is behind this type of energy KUDOS! I don’t know if it’s a corporate initiative, area/district manager initiative or store manager decision but keep it up and promote whoever is behind this! Even the lady who helped me I didn’t get her name I think she may have had reddish hair but she was so nice and answered all my questions. Fantastic job T-Mobile -Torrance (Crenshaw/Artesia), you guys are rocking the customer experience. More companies need this type of lead by example customer service culture. You guys delivered on first class service. Great work and well done.”
“I had such an outstanding experience with Robbie E at T-Mobile!
The first time I came in to buy a phone for my business, he made the entire process smooth and stress-free. Later, I returned for some technical advice. Even though the wait in the queue was long, Robbie helped me quickly and went above and beyond by showing me additional tips and features on my phone that I didn’t even know about.
At one point, I mentioned that if I couldn’t get something resolved, I might check with other stores. Well, I did — and honestly, none of the other agents were as knowledgeable or as helpful as Robbie. That’s when I realized how exceptional he really is.
So I went back to him for help unlocking my old used Verizon phone. Without hesitation, and with a genuinely welcoming attitude, he helped me far beyond my expectations. What impressed me most? He never once asked for a review like some others do. His service was simply authentic and professional.
I made sure to remember his name because I knew one day I’d want to publicly recognize his expertise and attitude in the T-Mobile industry.
Robbie E — you rock, man! Thank you so much!”
“I rarely write reviews, but I couldn't help myself given the expert customer service I received from Franklin and the entire team at FTS Broadband. Our office recently switched over to VOIP telephones. Our previous system was wrought with weekly headaches. When I complained about it to a neighbor in our building, they referred FTS Broadband. Within a week Franklin's team was able to set up our entire office. Since that time, we have had zero problems. And, whenever a question pops up, I am able to reach someone at their office every single time.Thank you Franklin and thank everyone else at the FTS Broadband team!”
“Came by because I found somebody else's phone. Unfortunately they had already changed phones, but at least they have a backup now. The guy was really nice, and made sure to get the guy on the phone and tell him his phone was there while I was at the counter. Great service!”
“I’ve gotten my iPhone screen repaired at this location many times over the years, they always do such a good job and they have it ready in a timely manner. They also have a lot of cute accessories!”
“I decided to upgrade my iPhone before my vacation. There were two employees in the store and they were both helping people. I waited about 20 minutes and then I was helped by Josh. He was patient, very knowledgeable and super kind. I'm not very techie, so I appreciated the patience. He explained to me the 5G internet that T-Mobile now has and I definitely am considering adding that to my plan. Each customer interaction can take a very long time, so don't go there if you're in a rush.”
“Walked in i was quickly greeted by Messiah I waited for no more then 5 minutes he was helping another customer finished up and immediately helped me out with the issue I wanted to resolve didn’t even take 10 minutes and I was out thank you
sir for your great customer service”
“Great experience at this T-Mobile location. The staff took the time to answer all my questions and helped resolve the issues I was having with my phone and my bill. They were super helpful, positive, and patient throughout the process. It’s also a convenient place to pick up phone accessories and equipment. Overall, friendly service and a smooth visit—I’d definitely recommend stopping by if you need assistance.”
“Came in here and I was greeted by some really nice young lady. She helped me out with some problems I was having and helped me out getting another phone at a really good price. :)”
“Jessica, Joe and Taylor are so amazing at this location! I prefer coming to this t mobile over any other one in Long Beach. Really great people, I recommend their customer service.”
“Really good customer service here
Fernanda was amazing
She helped with transferring everything from my old phone to the new
I will suggest coming here for your cellphone needs”
“Always a good experience never had trouble l come in pay my bill get out if I need a new phone The guy helps me always giving me a great deal I come to this place all the time and I would recommend it to everybody.”
“I always love stopping i to a Tmobile! Nice people even if there is a wait. I went in to actually cancel a service but I'm still their happiest customer! Tmobile has been good to me!!”
“Juan went above and beyond to help me. My charger port piece broke inside my phone, thought I was going to have to get another phone. He took his time to help me compare and contrast each phone to see which was the best bang for my buck. Conflicted, he called and found me a place to fix my current phone. Overall, I thanked him graciously”
“I LITERALLY HAVE NOTHING BUT POSITIVE AND KIND WORDS FOR THIS BUSINESS AND THE CASHIER DID LITERALLY EVERYTHING SHE COULD TO HELP ME OUT. SHE DESERVES A RAISE. SHE WELL SPOKEN KIND AND VERY UNDERSTANDING. I WILL DEFINITELY KEEP COMING BACK”
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“Shirley and Nicole are the best! They have helped me out when I was having issues with my internet! I can’t thank them enough they went above and beyond for me, and I really appreciate it. I highly recommend this company!”