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“Rosie was very helpful , understanding, professional m and friendly when it came to her assisting me with my needs while I was looking for the right storage facility . Thank you so much Rosie!
-Susana Gonzales”
“I had a great experience at Storage Outlet in Gardena thanks to Nicole. She was very welcoming, professional, and took the time to show us around the facility. Nicole made the whole process easy and stress-free, answering all of our questions with patience and care. The facility itself was clean and well-kept, and I felt confident about storing my belongings here. Excellent customer service—thank you, Nicole!”
“The store manager Briana Williams was a great help. She answer all my questions and concerns that I had. So I was able to get the storage that I needed. Plus she was professional and courteous to me.”
“First time customer but a great overall experience…Front desk clerk was 100% helpful and knowledgeable even to my online agent booking the initial unit! I rarely leave reviews but overall needed to share!”
“⭐️⭐️⭐️⭐️⭐️
I had an amazing experience with Extra Space Storage thanks to Teresa! She was incredibly helpful, professional, and went above and beyond to make the entire process smooth and stress-free. Teresa took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable with my unit selection. It’s rare to find such friendly and attentive customer service these days—thank you, Teresa, for making my storage experience so easy and pleasant!”
“Rosa was so kind and gracious to me. She went above and beyond to help me find what I was looking for and what I needed.
I am 70 and oftentimes younger persons have no patience when you ask a lot of questions. I appreciate the time she took to assist me.
Thank you Rosa. ?”
“I love this location and the manager there.. (Imma) she was super helpful and very friendly and knowledgeable about my situation and I would love to recommend to others..”
“Best customer service we have received. Thank you Bertha for your attention to detail and support! Appreciated how you went above and beyond in supporting us and answering all our questions”
“I came into the front office and was welcomed by this Gentleman named Anthony, he immediately helped and serviced me. Laying out the pricing and what current deals were going on. I definitely recommend coming to this location.”
“Got a call the day before and also 30 min text before arrival. Great shipping experience, easy delivery. Guys were on time, courteous and efficient. The whole delivery was easy, quick and pain free. Very pleased. Great guys.”
“Anthony checked me out today- Daecy checked me out last week on my other storage ! They are both so professional kind helpful and customer service oriented! You have excellent employees I enjoyed the safety and cleanliness of this public storage ! Keep up the good work!”
6:00 AM - 6:00 PM
1975 W 190th St, Gardena
Self Storage
“Budget Movers were responsive, courteous, timely, careful, and customer-service oriented. They moved my large, freshly painted desk through a very tight spot with no damage to it or the walls, floors, or doors. Will definitely use them again.”
“Best place to store your unneeded items.. The manager it’s a very nice guy. He will explain the process and rules of your contract to the smallest details. Very professional.”
“I've been a customer of your since 2008. On 8/19/25 I rented a second storage space.Space #5011 has always been our space with rents that started at $128 a month. For that same space we are now charged $399. We have our own Home Owners Insurance. The new space 5032 juat rented is somewhat smaller, and rents are $264. We were charged $278 because your staff person failed to ask if we had homeowners insurance. Even after telling him he did not adjust the rent amount amount and refund the extra $14 immediately. Had to wait only to be told to take it off next months rent..
My real concerm, is there is no concession for long term loyal customers nor is there a discount when a customer has more than one unit. I've been told that business customers have more than one unit and receive no concessions. I am appealing to you, if you want to serve me better as a regular residential customer, some appreciation for longevity, loyalty, prompt payments for many years receive some kind of discount consideration. I regret this response will robably fall on deaf ears as big companies feel they don't need people like me. Nevertheless, you asked for a response so that you can serve me better. SO HERE IT IS. A 10%-15% discount would be appreciated. Total payments now are 399+264=$663 an awful lot for spaces that don't grow and, I unlike your business customers don't make money from the things I store with you. FINALLY...I am an 81year old senior citizen who have worked many years for the things I am storing, but on a fixed income..WHAT AM I TO DO?. Can I get any type of concession from you???
Spaces 5011& 5032”
“This is a great place to put your stuff if you need a storage. The price is about half of what you would pay at a public storage and you don't have to go through the most just to get your stuff.”
“Been using custom space for just under a year now and it's been great, fantastic facility and just what we needed, its got its flaws like everywhere else, but nothing we cant work with! Great space !!! Wish there was more places like this around!”
“? my representative Mr.trayshun and Mr.kevin Miss L and the u-Haul team representatives are all to the highest caliber very intelligent found solutions made adjustments very friendly very patient willing to hear you out completely it is truly the best representatives I have had the pleasure of speaking with. there are many agents they are all wonderful. I just need to mention that because it is a great team! But I would like to see all my representative from my phone conversation and in person to be recognized. I would like somebody to personally thank them for me one more time because I am not in that building or the work place to do it myself. so I ask you please give them many thanks and of course, the managers and supervisors also need to be recognized. As well as the outstanding customer service it is to the highest level.thank you Mr.B Faragallah Loyal customer since 1977
Sent from my iPhone”
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“Answered the phone! I found most wanted to call back. Explained everything in detail, terms etc. Was able to accommodate my date, communication by text excellent, sent invoice promptly. Dropped off the unit early as promised, clean unit, friendly staff member”