AllSaints, founded in East London in 1994, is known for its unique style, offering cult leather jackets and signature biker boots. The brand emphasizes innovation, allowing customers to express themselves with unexpected prints and accessories. The atmosphere at AllSaints is one of individuality, encouraging a personal approach to fashion. Customer experiences at AllSaints vary. Some shoppers appreciate the exemplary service provided by staff members who go above and beyond, even if issues cannot be fully resolved. However, some customers find the store layout confusing and compare it unfavorably to other locations. While the service is generally good, patience is necessary due to the diverse customer base. Many customers value the wide selection of merchandise, particularly the in-house label, which is often seen as durable and well-suited for different body types. Overall, AllSaints is described as a place where shoppers can find quality items with a distinct attitude. Although opinions differ on the shopping experience, the store maintains a reputation for offering a unique blend of style and service.
Items purchased at official retail store or online cannot be returned here.
February 2024
Lucy and Elizabeth went above and beyond to resolve my issue with my purchase at another store while in London. Exemplary service and deep appreciation for them both although they weren’t able to resolve fully, I appreciate the care and effort to help.
December 2023
Very rude employees!! I don't understand why, they super busy help you and then the just talk and yelling. Never again