The United States Postal Service location at 313 E Broadway offers secure, reliable, and affordable delivery of mail and packages. This retail location provides walk-in passport services, fingerprinting service, and counter service for mailing. Customer experiences at this branch vary. For passport services, appointments are available and the process can go smooth and be completed in about 5 to 10 minutes if applicants come prepared with all paperwork and required documents filled out correctly. The location is described as nice, clean, and quiet, with agents handling requests with care and responsibility. However, wait times can be very long, with some customers waiting over an hour and a half for their appointment. Lines can form before opening time, so arriving early is advised. The self-serve kiosk for mailing can be difficult, with many questions and potential issues with label sizing, leading some to recommend the counter service where the line goes fairly fast and clerks are nice. Expedited passport service is available but is a bit pricey. Overall, when customers are prepared, the staff can process people very quickly and the experience can be positive, with efficient service and confident handling of important documents.
Read Poster 7 and perhaps the staff will be aware of the rights of people in public places legally filming people in public!
July 2026
07/21/2026 Great place to get your passport photos.
July 2026
I support the USPS but the passport services here are abysmal and the woman who works it is incredibly dismissive and rude. Government bureaucracy is hard enough without poorly managed services that employ people with horrible attitudes. Going to take my passport photo myself.
