Victra, the local Verizon Authorized Retailer in Glendora, CA, aims to provide an exceptional experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, and accessories, along with dedicated service and device protection. Customers frequently praise the knowledgeable staff, highlighting their professionalism and helpfulness. Michael and Sonia have been recognized for their outstanding service, with many stating they go above and beyond to assist customers. Anthony has been noted for his attention to detail and thorough explanations, which instill confidence in customers’ decisions. Hiram, a newer addition to the team, has received high praise for his respectful and patient demeanor, making customers feel valued. Despite some challenges, such as staffing issues, the employees strive to maintain a positive atmosphere. For instance, Sonia managed to assist customers effectively, even during a busy period, showcasing her dedication. Overall, Victra is committed to connecting technology to life in a trustworthy and enjoyable manner, making it a recommended destination for anyone in need of wireless solutions.
Anthony was friendly and helpful in the purchase of a new phone. He transferred all of my data and made sure that I was happy with the transfer before completing my transaction. He gave us some good information and worked out a new payment plan. Thanks Anthony ??
April 2024
Michael and Sonia were a great help and treated me really good. They went out of their way and helped me out with everything I needed.
March 2024
It was great Michael is new but he tried his best and got me out the the door with everything I need to do, Done!
