Victra, the local Verizon Authorized Retailer in Glendora, CA, aims to provide an exceptional experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, and accessories, along with dedicated service and device protection. Customers frequently praise the knowledgeable staff, highlighting their professionalism and helpfulness. Michael and Sonia have been recognized for their outstanding service, with many stating they go above and beyond to assist customers. Anthony has been noted for his attention to detail and thorough explanations, which instill confidence in customers’ decisions. Hiram, a newer addition to the team, has received high praise for his respectful and patient demeanor, making customers feel valued. Despite some challenges, such as staffing issues, the employees strive to maintain a positive atmosphere. For instance, Sonia managed to assist customers effectively, even during a busy period, showcasing her dedication. Overall, Victra is committed to connecting technology to life in a trustworthy and enjoyable manner, making it a recommended destination for anyone in need of wireless solutions.
Representative W. Lopez was especially helpful assisting an old man (me!) with rejoining Verizon and preparing my new phone and accessories.
January 2026
Sonia G was my my CC acct. Rep she was very patient with an Old Guy like me! She was very helpful and knowledgeable in all aspects of the purchasing and transfer of a new cell phone! đź‘Ť
December 2025
Fernando was so helpful and appreciated talking to him and helping me out on getting a new I phone !!
