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“I came into this smaller bank in hopes of finding $2 bills to give out for the Lunar new year. The teller named Justin was very helpful, polite and was easy going although I didn't even bank with them. Great service all around. Their members must get treated well.”
“Just opened an account today at this office and the process was so easy & the customer service was beyond great! Omar Quirarte was the financial service officer who helped my mother open her account and he was so patient and kind. We had gone to a bank before and the customer service with elderly was poor. THANK YOU Omar for all your help today! You deserve 5 STARS!”
“This is one of the best companies EVER for customer service!I can go on and on... but in my 67 years I can't remember ever having such a positive experience from a financial services company.I wish I could give them 1 million stars!”
“Thank you for this credit union! When I required assistance with my auto loan, the manager and coworkers all proved very helpful. The front desk employee, Travis, went above and above! Each and every teller is amiable and accommodating. Here, there's always a personal touch. I wholeheartedly suggest Logix Credit Union!”
“Every time I've come to this location they have always been super friendly. I walked in last week during lunch hour and didn't have to wait in line as no one was in the bank, which was nice as I got helped right away. There is even a greeter that will welcome you in and say goodbye as you leave, and if you have any questions just walk up front and they can help you with what you need relatively quick. Also this location is in a shopping mall with plenty of parking.”
“I love how they treat their members. I have been with them for years and not once I remember myself having issues. Crystal is awesome not once she ever did anything disappointing when it comes to helping me.”
“I came to this bank a couple of days because I had a few questions and needed financial help. I have been a client in Logix for a few months now but second time personally going to the Porter Ranch office. Adam assisted me with everything I needed and all my questions were answered. I usually don't write out reviews but I feel that Adam needs this review. Very knowledgeable ,helpful, very professional. He had so much patience in assisting me with all the question I had and the whole time he was friendly. The only person there who seems that care about the clients. Sadly I won't be going to this location so often since I recently moved cities.”
8AM - 5PM
16150 Sherman Way, Van Nuys
Credit Unions
“Having been a customer for at least 4 decades with LAPFCU in Van Nuys CA, I have yet to take the time to thank their exceptional employees; this particular recognition is for Eileen. Eileen has been supporting us for a considerable amount of time; every encounter has been a 5-Star experience. She is always knowledgeable, personal, and professional. Thank you so much, Eileen.”
“I've been with this bank since I started teaching 50 years ago. Always terrific team and sustainable bank. Helped me with personal finance issues greatly.”
“Visited logix with our teen to open up a teen account for her. We were helped by Charles. Charles was very helpful, informative, and extremely kind. He helped our daughter understand the importance of having a bank account and how to properly manage her account. We greatly appreciate his exceptional customer service! Definitely see Charles for all your banking needs.”
“I can't say enough about my amazing experience at the Valencia Branch of California Credit Union on 4/30/2024. As a member for well over 30 years, and having visited several different branches for a variety of services over that period of time, this was one of the most satisfying. The primary reason? Melissa Salcedo. She's the branch representative who assisted me with opening a share certificate and money market account. Not only was Melissa extremely knowledgable about the products available, she professionally and efficiently communicated all details with clarity and ease. She made me feel like family. Thanks, Melissa! And to CCU, you have a customer for life.”
“Very very conscientious help and goes over and beyond to assist all customers. Very upbeat and efficient assistance in all areas of financial needs for all my friends who have been with Actors Federal Credit Union for many years.”
“I've been with Wescom for 30 years. Been through a lot of changes in 30 years but wescom is always the same. Always nice friendly people that treat me with courtesy. I recently needed a new car and without even contacting wescom they sent me an absolutely unbeatable auto loan. Numerous loan officers at numerous dealerships were stunned at the amount & interest rate i got compared to my below average credit. I really don't think any of them believed me at first. Thanks to all the staff at Wescom Stevenson Ranch. Your organization really pulled through for me. A very special thanks to Horacio, Shawn & Andres.”
“Henry Aragon that works at Van Nuys Branch was very polite, friendly and well communication.He cares about his customer and he was very professional and quick at his job.He did a great and fast service to our family today.I want to thank you the branch manager to have this good well trained employees.”
“Let me preface by saying that I don't really write reviews. It's very rare that I do. However, after being greeted warmly and welcomed to this branch by Madison, I had to make a review. My husband and I made a deposit and Madison helped us with the transaction! She was very helpful when my husband and I would ask her questions regarding our account. Madison answered our questions with patience and kindness. This will be our go to branch now!”
“Marco helped me with my lease buyout loan. He was patient and very knowledgeable. He was able to guide me through the process and help overcome any hurdles we came across. He should be honored for his dedication to his customers and commitment to making the Woodland Hills location shine. Thank you for all your help, guidance, and positive attitude. You rock! Someone give this man a raise! I recommend making an appointment with him if you need help with a lease buyout or other car loan. Cheers!”
“I have been a happy member for years! I do business at the Woodland Hills branch and have always had great, personal service. My husband and I both have car loans with FPCU with low interest rates as well as savings account and credit card. I highly recommend you do business with FPCU as well!”
“Andy Mendez was professional and provided great service , provided me with all the questions I needed and finalize all my paper work in a timely manner. Was very helpful and took his time and assisting me with my case. I would recommended him to anyone I Know. - Mr. Macias”
“I've done banking here for over 5 years and have gotten 2 car loans. The credit union just moved into a very nice new building. The workers are very nice, and despite a minimal raise in service fees, the services are still very affordable. I would recommend them to anyone seeking a loan or bill payment services.”
“December 2023 Van Nuys Branch. Five stars highest rating out of five stars no problem. Jessica and her Branch Manager and co-workers always treat me kindly and are always super helpful and courteous as well as being super efficient. The employees at this branch create good will for your company which is a tangible asset. Happy Holidays to all and Thank you for the great service. From long time customer Walter Tribe in Sylmar CA USA .”
“The best customer service experience I have had in a long time. Mustafa... sorry, I probably spelled it wrong. It was the best teller experience. He was nice, professional, showed compassion for my situation.Ani helped me with changing over my checking account and updating information.She was compassionate, nice, and knowledgeable. These two are great assets to the bank. Thank you!”
“So thankful i was able to find this, Sabino and ricky were so helpful! they were quick and very informative not to mention how they both went out of their way to fit my needs! definitely recommend and definitely earned a costumer”
“I've always used credit unions and a client recommended this one to me. It's the same people there, and they have always made me feel comfortable. No one hovering, no one telling me I can't have my money or giving me a hard time. Ive been to other banks that tried to deny me my money. Quick to take it and sign you up for a account, then you can't take out what you want. It's a little ridiculous. Happy this ain't that. I only give 4 stars because the car insurance they hooked me up with ain't SHIT. Their customer service is unwanted and they don't need that kind of job. If they can't answer basic questions and not be flip flops. The teller and the black guy. Sorry idk your names. Are great also Toni from the other location.”
“This credit union has been great. My interest rates were lowered, they are lenient when it comes to late payments(understanding of life’s emergencies) and they are overall quick when it comes to fixing mistakes. I’ve actually been able to see my principal go down over the past couple of years since I’ve been with them. I would recommend them to mostly anyone.”
“Delbert was amazing to be helped by! I came in with a lot to handle and He was patient and kind! And not only to me as a customer but to his co workers as well. There was an obnoxious customer that day and he alleviated the situation and was there for his co worker like a leader should be And all with grace and a smile on his face! That truly made me smile and I had no choice to but leave a review! Excellent customer service!”
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“I love this credit union. You only need $1 to join. I have been a member for almost two years now and they never have long lines or give you problems about cashing a check, etc. Most of the time when you cash a check and leave it in your account is immediately available The manager and his staff are very kind and professional. They have great interest rates on loans, bonds, RVs, houses, checking accounts, and savings. Easy free parking. I am glad I became a member. Notes: The best thing about this credit union they have a restroom for customers. Most banks do not have restrooms for customers. This gives them a big plus :)”