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“Holy crap! Joe is next level when it comes to customer service.
We came in to try some stuff out and see what works, and Joe opened our eyes to more facets of sleep than I knew existed. He walked us through different options, asked a lot of questions about us and our sleep patterns and preferences, and crafted a list of the best options for us.
It took us a little longer than usual customers to make our decision (3 days), but through it all he kept a smile on his face, helped us when we had concerns, and even kept our daughter entertained when I was taking too long trying to make a decision. Best of all, I never once felt PRESSURED in any direction. That meant the world to me.
In summation, come in and see Joe when you need a bed, you absolutely won’t regret it.
Update: We needed some additional help, so we went back in to see Joe again. Without hesitation, he did what he does best. Got us squared away, solved our issue, and did it with a smile and friendly conversation as we went. Long as he’s here, we will never go anywhere else for our bed needs.”
“Greg went above and beyond to make sure we made the right choice. We had our mind made up (purple) when we came in the door but once we got to try the other options it was a no brainer tempur pedic was the way to go.”
“Evan was super helpful and really knowledgeable about the different beds. Answered all the questions that I did have and even helped me realize that I’ve been laying on my pillow incorrectly and it made a huge difference. Needless to say I ended up buying a bed that day. Would definitely recommend.”
“Alex was a great representative. He showed me several beds. I mean, mattresses and I found the right one that was perfect. He was a great salesman. He offered the great sales. He suggested certain ones that were at a good price. And I found the great mattress that I found, and I was very pleased very happy, great service. Great person with good experience. I will continue to serve good business with you guys.And alex is a great salesman and deserves a good raise for this.He knows what he's talking about.Thank you alex”
“2 Salespersons helped me with a difficult situation. Elisha and Kevin could not have been more patient or kind. Also very very knowledgeable. Over the past 20 years my family has purchased over 10 mattresses from Mattress Firm in Citrus Heights CA and every time the sales staff and company have been honest and have bent over backwards to help. As a 75 year old widow, I know this kind of customer service is rare and should be valued above all else when choosing a company to deal with.”
“Bill Young provided excellent customer service and was very knowledgeable about the products they sell. He patiently answered all our questions and provided an atmosphere of trust.”
“Theresa was very helpful on Black Friday, she pulled out a few mattresses for me to try until I understood the differences. It was my first time buying my own mattress instead of getting them handed down. I had no idea what was good for me, but Theresa found the right mattress for me and I got a great deal as well. Thank you!”
“We visited your store on July 4 of this year and we were very happy and surprised when we first walked in the door. Love the greeter who welcomed to each person in as they entered and asked if they knew what they were looking for if they needed help.
Home run to start off with. As we walked around, we appreciated the different staging of furniture appliances.
Although we were Just browsing, we ended up picking up a few value items. Great finds for a Reasonable cost.
Thank you, Willey!!! We enjoyed the visit and will be back very soon. Thank you.”
10AM - 8PM
2725 E Bidwell St, Folsom
Furniture Stores
“Good selection and reasonable prices. Your sales team was nice but they are clearly trained to push the extended warranty too hard. Online reviews do not support the value they claim so there was no way I was paying for future bad service and claim denials. The lower risk of just paying out of pocket for repairs is not that big a deal.”
10AM - 9PM
1252 Galleria Blvd, Roseville
Furniture Stores
“We had a nice time looking for dressers. Lily was very helpful and knowledgeable. Lily made our purchase easy and quick. Her manager went over everything as well. We will shop there again.”
“We had a very hassle free experience when buying our bedroom furniture. Hailie Bridge made for a very pleasant experience, and we would definitely return for any future purchases.”
“Marlon is a great guy, I strongly encourage anyone in need of a mattress to go to The mattress firm in Folsom and ask for Marlon. I have shopped at several mattress firm stores with different family members to purchase mattresses, I have always gotten great service, however Marlon has set a new higher standard for what I will expect in the future. I want to be clear I've never had bad service it's just the Marlon was above and beyond the previous great service I had received.”
“My boyfriend and I have been sleeping on our hide a bed couch for the past 2 weeks and our back begin to hurt. So we went to America Furnitures store to look for a bedroom set. Robert was so helpful in explaining things to us and when I explained to him that I have a bad back and I needed something more comfortable for me... He explained the differences in the firmness in differences in the mattresses and he was right on thr spot with the kind if mattress that would be more comfortable for me. He was a very awesome associate to help us understand things with the beds and mattress. Tom was also awesome ans between the the two of them they have given us a great deal on our bedroom and mattress furniture. If we ever need furniture for our place, we will definitely buy again from America's Furniture! It sure was a great place to buy Furnitures and the associates are very friendly and warm and welcome you to the store!”
“MY EXPERIENCE WAS AMAZING THE SALESWOMAN ELOISE WAS VERY INFORMATIVE ANSWERED ALL MY QUESTIONS THAT I ADDRESSED COMPLETELY SATISFIED AND I PURCHASED MY RECLINER THAT DAY THANK YOU FOR ALL YOUR HELP AND WHAT YOU DO FOR YOUR CUSTOMER'S.”
“I have bought a bed in the past and was in the process of buying another. They have a nice selection. Every one their is nice and friendly. They go out of their way to help you find a great mattress. They are honest. They do not do a bate and switch as happen to me at other furniture stores. I recommend this store and the prices are very good.”
“Shannon was very nice and helpful. She was very knowledgeable and dedicated to her customers. She was very helpful with finding my husband a mattress to help his BAD BACK! Shannon was very pleasant to talk to and made the process easy. I am highly satisfied with the customer service I received at Mancini’s”
“Great selection, lots of choices for deep-seat couches and chairs and rugs. High quality service from the knowledgeable staff there, who helped with our ideas to make our dream living room a reality.”
“Green acres is always a great time. I love their huge selection of plants and their staff is usually quite knowledgeable about how to care for the plants. Their pricing for pots can be quite expensive but their pricing for plants I think is fair. They even have ads that portray cool group planting ideas for plants so that you can mimic professional landscape decor.”
“I had a plant that I purchased and it said Giant bird of paradise one year ago. A friend told me that it was not so I took it back and they exchanged it for a new healthier giant bird of paradise. The customer service was outstanding. I really appreciate Paul Newman's help dealing with this plant I can't thank you enough. ?”
“Quick, seamless experience. Went down on a Sunday morning and the sales professional was very knowledgeable and friendly. Shout out to the two delivery folks, as well, friendly and fast. Halls is a staple of Citrus Heights and I’m glad we could support these good folks.”
“This was my second time going to Greenacres, And I was thoroughly impressed with personnel and plants. They have got Lowe’s and Home Depot prices beat on vegetable plants And other items. I would Highly recommend going to Green acres for your Gardening supplies.”
“Had a lovely experience at La-Z-Boy Rancho Cordova. My husband and I were looking for recliners. We had specific needs. We spent two different afternoons, looking, and sitting, and comparing, and choosing fabrics, and changing our minds, and then back to original thoughts. Annya Grif worked with us. She was incredibly patient and sweet. Also, she was very knowledgeable and courteous. We highly recommend her. Thank you.”
“Jason at Matthews Mattress is outstanding - so knowledgeable, kind and helpful. We needed an adjustable bed frame & mattress at very short notice & Jason listened and supported us so we got what we needed quickly and at a great price. Thank you!”
“Let me just say this, if our world had more Leonora’s in it (or at least inner-acting with the public), it would be a much better place all the way around. This beautiful ,vibrant, smiling and friendly employee made our shopping experience today heart warming. Sharp as a tack, this lady provided excellent customer service, all with smiles and positivity. My husband and I left there feeling so happy (even after we spent money)!”
“We were completely new to Sleep Number, but Elodia immediately made us feel comfortable. She was incredibly knowledgeable and experienced, helping us truly understand how these beds can make a real difference in sleep quality. She was so patient, allowing us all the time we needed to experience the different products. We especially appreciated that she gave us the space and privacy to discuss our decision without pressure. Thanks to Elodia, our first experience was wonderful!”
“Lamps Plus had just the right lamp and a mirror I wanted for my living room and entry way area I had not been able to find exactly what I wanted elsewhere. Associates at Lamps Plus were very helpful and friendly, making the buying and order process easy.”
“Shannon thank you for your incredible customer service. You always know what I need when I come in! Thank you for brightening my world with your gifts & talents.”
“Steve was very helpful and knowledgeable while we were shopping for new furniture! We never felt like he was pushing furniture on us or standing over our shoulders. Will definitely recommend our friends and family to see Steve if they are considering Lazy Boy furniture!”
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“I just wanted to say thank you for a wonderful shopping experience today. My husband & I came in with our 2 boys & found some amazing night stands. Your selection of inventory AND customer service is unmatched to all the other stores we’ve been too. Your sales team is truly wonderful. Thank you ❤️”