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9:30AM - 9PM
1151 Galleria Blvd, Roseville
Mobile Phone Accessories
“The young gentlemen at the kiosk was amazing. My phone broke and he fixed it and it broke again and he fixed with even more care. Looks brand new now. He’s so kind and has so much patience. You can tell he knows his stuff.”
“I email sky touch through Facebook and got a good quote to replace a front screen on an S22 ultra. Went to the mail the next day, no appointment (walkin) no line, and he finish with my phone while I waited within 30minutes..awesome work”
“Smart people doing good work and providing excellent solutions without any upsell. A fantastic experience; they diagnosed the phone better than I had, suggested a couple possible fixes, and immediately implemented the one I preferred. I’m not going anywhere else for my iPhone repair needs. Wish I could’ve given them six stars.”
“I loved how friendly the worker was with me. Selsela is a wonderful worker, had my back glass replaced, and recommend me a good phone case for my phone. The prices were amazing as well as the time it took to get my phone done.”
“This store is always my go-to. They helped set up my FirstNet account and saved me over $60 a month when I switched. I even drive from Elk Grove every time I need help with anything AT&T-related—definitely worth it!. ASK FOR DJ!!!”
“Absolutely the best Customer service I have had in a very long time ! She went above & beyond explaining each item , what it was for ,etc I'm a 69 year old woman who is not real good with electronic devices!!”
“My experience at the AT&T Store at the 6920 Auburn Blvd was excellent!!!
Your Store Agent Justin was very very knowledgeable, curtious, very helpful, and is a definite asset to AT&T and that store.
Justin went way above and beyond!
The Store Manger Darin and Store Agent Draven were also very instrumental in helping with my needs and are both very knowledgeable as well.
This Store is definitely in good hands with these 3 Gentlemen at the helm.
Please pass on these kudos to these Gentleman.
Thank You!
P.S. The answer to question one of this survey should've registered as #5....”
“Naomi helped my elderly Mother restore her phone and phone service. She also found a package deal for my Mother’s home to have wifi that is within her budget. Naomi was kind, professional, efficient, and she even provided me with a quote to switch from my current provider over to Att.”
“Alex at the Rocklin store on Sunset is professional, knowledgeable and very patient. He spent two hours with Verizon Help trying to fix the activation of my phone. He never gave up on getting my phone active and was always multi tasking to help other customers so they would not have to wait so long.”
“I just upgraded my plan and mobile phone. All the staff that I dealt with during the process were most professional, knowledgeable and patient. I am 87 and challenged with the process of setting up a new phone; however, they worked with me and had everything up and running. My family and I have been with Verizon for over 30 years.”
“Tredis had me in and out so quickly. I told him what I was looking for in my services and in a phone and I got exactly what I wanted. Very pleased to have had such a seamless transfer of services with no wait and a great deal!”
“Hannah was wonderful and very personable. She was very knowledgeable about products. made comparisons on a new phone. did not pressure me. understood what my needs were and made a recommendation that I agreed with. (store on Madison Ave. in Orangevale)”
“Been here a few times now same with my mom and the kid Elijah who works there was great.walked us through the best plans for us and answered all questions we had . Don’t see customer service like that anymore . Great job cricket !! Give that kid a raise”
“We visited this location today and were very impressed with how helpful and kind all the employees were. They did everything they could to solve our problem. From now on, I will only come here. Thank you!
03/05/3026”
“This is the second time I’ve come to see Danielle at this location. She is the best! We got exactly what we needed and she made sure our plans and services were all up to date. 10/10 recommend. Thank you!!”
“This gadget store is awesome!! Great customer service. He goes over and beyond for his customers. I’ve been goin here for years!! Prices are great and if they don’t have something they will order it for u if they can.”
“Excellent service from Austin! He helped me to figure out what miscellaneous charges were on my bill and how to get rid of some things I no longer wanted/ needed. Much appreciated!”
“We had such an outstanding experience at this Verizon store, all thanks to Darren, the store manager. From the moment we walked in, he was personable, welcoming, and incredibly easy to talk to. He even kept us laughing throughout the process!
Darren is extremely knowledgeable and was able to confidently answer every single question we had…which was a lot! We came in with a somewhat tricky issue involving one of our phone lines and an account/billing problem, and he handled it with total professionalism and ease. He didn’t just offer a quick fix or pass it off, he took the time to make sure everything was fully resolved before we left. He double-checked all the details and made sure nothing was overlooked, which we really appreciated.
What truly went above and beyond was how proactive he was in helping us save money. He carefully reviewed our account and found ways to lower our bill, and even introduced us to Verizon’s home internet…something we didn’t even know was available! Thanks to Darren, we’re now set up with a service that will save us even more money each month.
On top of all that, Darren was unbelievably patient throughout the entire experience. We never felt rushed, and he made sure we fully understood everything along the way.
It’s rare to receive this level of customer service these days. Darren truly went above and beyond, and we are so grateful for his help. If you’re visiting this Verizon location, we highly recommend asking for him…you’ll be in great hands!”
“Randall and the staff here were great. I stopped by to get a new phone, it was scheduled for next day delivery. After 3 missed deliveries, FedEx and AT&T customer service were not very helpful in finding a solution. I stopped by the store again and Randall came up with a couple solutions and were far more helpful than customer service. I cannot recommend this location enough!”
“Christian helped me throughout the process - which included my needing to “un” freeze my Experian credit info. (No small task in these days of bots answering the phone!) He carefully explained everything and made sure I understood each and every charge - as well as some introduction to the phone. I’d recommend any time….”
“I had such a great experience upgrading to my new phone at Verizon! From the moment I walked in, I was greeted warmly and felt completely taken care of. The manager, Alexis, was absolutely amazing—knowledgeable, patient, and genuinely friendly. She took the time to explain all my options, helped me find the best deal, and made the entire process smooth and stress-free. You can tell she really cares about her customers. I left feeling confident and excited about my new phone. Huge thanks to Alexis and Omarie for providing such excellent service!”
“I always come to this place to pay my bill when I'm in town last time I was here with a broken phone staff here help me choose the right phone and help me transfer the data from my broken phone this place has a lot of different type of cell phone accessories so I had huge selection to choose from they also help me install a tempered glass which I always have hard time doing by myself thank you guys.”
“Ali was the representative that helped me. He was so professional, knowledgeable, & friendly. He made my entire experience of buying a new phone a pleasure! Thanks Ali!”
“Very good customer service walk-through the door rapid response to helping me answered every question. I had an assisted me in my issues. I will be doing business here again.”
10AM - 5:30PM
301 Riverside Ave, Roseville
Mobile Phone Accessories
“I ordered the wrong type of guitar key, I spoke to Kim who helped me get the right key, she then sent the new key the same day. I highly recommend this business! The customer service is exemplary, I will shop here again. Thank you again so much Kim.”
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“Christian at the Granite Bay location was fantastic! He helped me get a new Apple Watch and even lowered my monthly bill. The entire experience was easy, and he took the time to make sure I understood all of my options.
I’ve been recommending this location to all of my friends and family specifically because of the outstanding service Christian provided. He goes above and beyond for his customers, and it really shows. Verizon is lucky to have him on their team—he definitely deserves a raise for all the effort and dedication he puts into helping people.”