Cell Phone Stores near Granite Bay, CA
30 locations found near Granite Bay
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Mobile Phones
Mobile Phones
“Not sure why such a crappy rating for this store but this is me and my Moms favorite to go to every week. They still have some good employees here and some not so good ones. I do hear the stickers talking a lot of shit about the store or other employees. And they are always in the way! Other than that I love this store!”
Mobile Phones
“Great customer service and prompt service. replaced my phone screen within 2 hours. I wasn’t able to pick it up and they allowed me my Dad to pick it up with my receipt.”
Mobile Phones
“Went in to replace my 13 pro max that was a total waste of money when I got it. I have upgraded to the 15 Pro Max and so far so good. Courtney was absolutely wonderful and is an asset to your store.”
Mobile Phones
“I went to this At&t store (close to the Costco). Hope was the associate that helped me. The line wasn't too long, which was nice. I needed some information from the app that I couldn't find. She helped me find what I was looking for. Hope said the app is not that easy to maneuver if you don't know what to look for. (paraphrasing of course) Thank you At&t and Hope for all of your help. Great phone service as well.”
Mobile Phones
“I come in here more than I'd like to, but customer service has been great every time. We kept hitting roadblocks trying to get my watch working, and I wish I could remember her name but she went beyond looking for a solution and tried a few times. Any questions I had weren't blown off and the staff was friendly.”
Mobile Phones
“Our service rep, Milo, is a rockstar! I also heard some conversations on others being serviced and they were all professional and unbelievably knowledgeable! Not going to a different store location ever!”
Mobile Phones
“Went in to see about switching phone services. I was helped by Raymond who was super informative & welcoming. Im glad I decided to come in & switch services! Nice clean store & great shopping center. Definitely recommend coming here. 10/10 ! Excellent customer service !”
Mobile Phones
“I made a purchase in this store, I bought a Samsung A15 and works perfect. I was attended for Juan, he's a very nice person . I am really satisfied and I highly recommend this store for anything you need about service ,phones and accesories.”
Mobile Phones
Mobile Phones
“Hi I just came form metro and talked with Scott and Mike and what great service! They really cater to people who are not very technologically adept and help with set up and educating the new buyer!”
Mobile Phones
“Verizon rep Riley was fantastic! Very friendly, very knowledgeable, very helpful, very patient. (Dylan was also helpful with his advice.) That will be my go-to Verizon store!!!”
10AM - 7PM
7451 Auburn Blvd c, Citrus Heights
Mobile Phones
“I always come to this place to pay my bill when I'm in town last time I was here with a broken phone staff here help me choose the right phone and help me transfer the data from my broken phone this place has a lot of different type of cell phone accessories so I had huge selection to choose from they also help me install a tempered glass which I always have hard time doing by myself thank you guys.”
Mobile Phones
“Great store, the manger Keithie is awesomeVery knowledgeable very attentiveIn todays world she provides excellent customer service and same w her teamVery professional locationThanks for the great customer service”
Mobile Phones
“03/18/2024 I recently visited the AT&T store located at 1860 Prairie City Rd Ste 200, Folsom, CA 95630, and was met with exceptional service by DJ, a store representative. My initial purpose was simple. I wanted to put a new SIM into my insurance replacement phone. However, DJ turned this visit into an invaluable service experience that far exceeded my expectations. From the outset, DJ ensured I didn't have to wait long, demonstrating his accommodating nature. As we discussed my situation, it became clear that I had concerns beyond just the SIM card. Specifically, my Z Fold 3 had suffered crease damage from repeatedly opening it, a frustrating design flaw. DJ listened intently and then sprang into action. He adeptly navigated my options, leading to the cancellation of my warranty claim for the Z Fold 3. His proactive approach didn't stop there; he also guided me through trading in my damaged phone for the new Z Fold 5, which has been redesigned to prevent such issues. DJ's knowledge about the improvements in the Z Fold 5 was incredibly helpful, and he worked diligently to ensure I could get it with an affordable monthly payment plan. The level of professionalism and expertise DJ exhibited was nothing short of impressive. He managed to transform a routine visit into a comprehensive solution that perfectly addressed my needs. I left the store feeling fully supported and satisfied with my new setup. For his outstanding customer service and deep understanding of product details, I wholeheartedly give DJ and the AT&T store in Folsom 5 stars. DJ is the epitome of what exceptional customer service looks like.”
Mobile Phones
“I was happy I went there Tasha took really excellent care of us made sure we understood everything that was happening and was very helpful I was impressed how she did as many things as she could to help more than one person at a time she needed more help but everything went smoothly I would go back and be served by Tasha gladly”
Mobile Phones
“Went in to store for help with porting a number off of AT&T to a new carrier and Melissa H, the store manager went above and beyond to assist us. She was knowledgeable and walked us through every step and made sure the process was completed successfully before we left. We still have 3 lines with AT&T and will be keeping those because of her spectacular service. Thank you Melissa!”
Mobile Phones
“I really enjoy the intelligent conversation, with smart and happy helpful young people, but disappointed in BOOST itself. The extra charges & trouble I'm having with the new ap.”
11AM - 4PM
429 Roseville Square, Roseville
Mobile Phones
“What a very pleasant experience at this location. I'm on a trip from Reno Nevada to the Bay area, needed a phone case and was in a pinched. Called and spoke to a gentleman named John, let me know that they had phone cases in stock for the phone I needed, pulled off the highway ... by the way literally right off the highway "Great, convenient location" walked into the store and was greeted with a smile. John showed me the different options, although the prices for these cases are extremely expensive but then again this is retail. Found the case I needed, was in and out in no time. If you're the owner of this location and you read this, please give John a high five and buy him a Starbucks ? - you can tell from his enthusiasm that he enjoys his job, he's very knowledgeable and overall has great customer service skills. Thank you for making this process so easy for me john, happy holidays and God bless you all.”
Mobile Phones
“2/9 - UPDATE: Change my review to a 5 star since I was contacted by customer service and all my issues was resolved. I can't believe this company did this. I'm lost for words. You can read my issues below, but at the end they took care of their customer and I will be back to do business with this company.Be aware of hidden fees at this location. They don't tell you about it. I just bought 7 items from this store and realized afterwards of the hidden fees and activation fees that I was not told about. $39.99 for phones and $24.99 for tablets and watches are the hidden fees and will be charged in the store. Activation fee is $35, which will be on your bill next bill. I was also told watches were $5 a month, which now I have realized the plan is $10.1/3 UPDATE: This just keeps on getting worse. On all my trade-ins I was told I get a $800 credit, now I'm realizing on one of the lines I only got around $400 because it was an older phone.1/3 Update: I emailed the corporation per there request.2/9 - Changed my review to a 5 star. I got an email from their customer service and they took care of everything. I got refunded for the store charges and all the other errors. I will continue buying from this company.”
Mobile Phones
“I was in the area visiting family, when my mom and I stopped by Target. I'm never one to pass up a Target shopping adventure!!! Target is my happy place (just about tied for 1st place with being home..shhh!! Don't tell my bed I said that, he doesn't like to share!) I was amazed on how huge this location was once I got in the parking lot. It even has an optometry center (Never seen such a thing!). We didn't get to peruse the store as we were looking for a couple specific supplements in the pharmacy area. The employee at the pharmacy counter was really sweet and helpful..she came from behind the counter when we were struggling to find a supplement that doesn't appear to be in stock. Although we had no luck, we were able to find the other item we were looking for and the pharmacy gal allowed to pay at her counter. I didn't get her name, but, she was an absolute doll! Thank you for going above and beyond! :DI definitely will stop by this Target again when I'm in Rocklin again and in need of another Target run! :)”
Mobile Phones
“The employees in this store are very helpful and knowledgeable. Starting from Isaac their manager and also his employees. A big shout out to Austin who helped us tremendously with our new phone. Me and my husband are really satisfied with Austin's service.”
Mobile Phones
“I recently upgraded my iphone at the AT&T Rocky Ridge store on Douglas Blvd. I wasn’t expecting the outstanding service I received. George Rodriguez was exceptionally helpful with my purchase but also the steps of pairing my Apple Watch with my iphone. He assessed my account and recommended several changes to save costs on my monthly bill. He’s very knowledgeable, personable and he really seems to care about his customers. I’ve been to other AT&T stores but this store by far is the best.”
Mobile Phones
“I'd like to give a HUGE thanks to Mike and Henning, they were associates at the 3rd TMobile store I had been to in one day. Due to a complicated cell phone carrier switch, the previous 2 stores I had went to were either unable to help or unwilling to help. When I came into this TMobile store, I was so overwhelmed and on the verge of crying thinking my situation would never be resolved. Mike and Henning were so professional and friendly and were able to help me with my complicated situation. I will gladly make the 20 minute drive to this location in the future because of their professionalism, Thanks again!!”
Mobile Phones
“E.ployee was so kind and helpful. I literally upgraded and added two kids tracker watches and I'm paying over $100 less than my at&t bill was. Soooooo glad I switched and the employee was so helpful. Went from $295 to $168 and got a newer wayyyy better phone.”
Mobile Phones
“I always come to this place to pay my bill when I'm in town last time I was here with a broken phone staff here help me choose the right phone and help me transfer the data from my broken phone this place has a lot of different type of cell phone accessories so I had huge selection to choose from they also help me install a tempered glass which I always have hard time doing by myself thank you guys.”
Mobile Phones
“Huge shoutout to Kris whose customer service goes above and beyond! Unlike my very disappointing experience at the Pleasant Grove location, Kris prioritized understanding my mom's needs and preferences over pushing for the highest priced option. His patience and willingness to explore other promotions and discuss alternative choices showed commitment to customer satisfaction. The phone my mom was looking for was unfortunately not available at the store; yet, Kris remained helpful to the end and didn't try to rush us. The level of professionalism at this store sets it apart and makes it my go-to destination for future visits. I highly recommend this location!”
Mobile Phones
“This store & staff are hands down, the BEST I’ve ever experienced; EVERY time in. Since signing me up and getting my service started almost 2 years ago, they have helped me with every issue or question I’ve ever had, every time I’ve gone in. Most recently, they were able to quickly and easily fix a mistake made by another store after calling 611 was utterly useless, because all I got was a texting robot. If you’re looking for new service, and/or any kind of help, go in and get help from this EXCELLENT STAFF!”
Mobile Phones
“Was the best experience I’ve ever had with a phone transaction. Especially switching another carrier. But this was seamless and also they took the time to explain how and what he was doing and told us we could save 50 per month by doing a simple thing with my account. So over all I would deal with anyone else again.”
Mobile Phones
“I chose this location based on reviews and manager's response to a lot of reviews.It definitely tells you someone cares.Alex was amazing! She was respectful,open to questions and a good listener.Different options were provided about services and availability of cell phones.Spent good amount of time while reseting all the phones and transferring all the data.I didn't even feel tired because of all the good attention and respect there. Good job!”
“Verizon employee Hugo was the best! He was patient and went over and beyond to help me set up a new phone. This particular Verizon store has na amazing vibe and everyone is super friendly! I have not received this service from any other store!”