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“I have used this business for phone repairs as well as miscellaneous circuit board component replacements. Pricing is fair and work has always been completed in a timely manner.”
“I loved how friendly the worker was with me. Selsela is a wonderful worker, had my back glass replaced, and recommend me a good phone case for my phone. The prices were amazing as well as the time it took to get my phone done.”
“Absolutely the best Customer service I have had in a very long time ! She went above & beyond explaining each item , what it was for ,etc I'm a 69 year old woman who is not real good with electronic devices!!”
“My experience at the AT&T Store at the 6920 Auburn Blvd was excellent!!!
Your Store Agent Justin was very very knowledgeable, curtious, very helpful, and is a definite asset to AT&T and that store.
Justin went way above and beyond!
The Store Manger Darin and Store Agent Draven were also very instrumental in helping with my needs and are both very knowledgeable as well.
This Store is definitely in good hands with these 3 Gentlemen at the helm.
Please pass on these kudos to these Gentleman.
Thank You!
P.S. The answer to question one of this survey should've registered as #5....”
“This store is always my go-to. They helped set up my FirstNet account and saved me over $60 a month when I switched. I even drive from Elk Grove every time I need help with anything AT&T-related—definitely worth it!. ASK FOR DJ!!!”
“Naomi helped my elderly Mother restore her phone and phone service. She also found a package deal for my Mother’s home to have wifi that is within her budget. Naomi was kind, professional, efficient, and she even provided me with a quote to switch from my current provider over to Att.”
“I just upgraded my plan and mobile phone. All the staff that I dealt with during the process were most professional, knowledgeable and patient. I am 87 and challenged with the process of setting up a new phone; however, they worked with me and had everything up and running. My family and I have been with Verizon for over 30 years.”
“Been going here since 2014. My favorite location. The owner is very knowledgeable and hooks it up when he can. Also had my phone repaired there once and he fixed it with no issues.”
10AM - 7PM
2330 Sunset Blvd, Rocklin
Mobile Phones
“Alex at the Rocklin store on Sunset is professional, knowledgeable and very patient. He spent two hours with Verizon Help trying to fix the activation of my phone. He never gave up on getting my phone active and was always multi tasking to help other customers so they would not have to wait so long.”
“Tredis had me in and out so quickly. I told him what I was looking for in my services and in a phone and I got exactly what I wanted. Very pleased to have had such a seamless transfer of services with no wait and a great deal!”
“Hannah was wonderful and very personable. She was very knowledgeable about products. made comparisons on a new phone. did not pressure me. understood what my needs were and made a recommendation that I agreed with. (store on Madison Ave. in Orangevale)”
“Excellent service from Austin! He helped me to figure out what miscellaneous charges were on my bill and how to get rid of some things I no longer wanted/ needed. Much appreciated!”
“We visited this location today and were very impressed with how helpful and kind all the employees were. They did everything they could to solve our problem. From now on, I will only come here. Thank you!
03/05/3026”
10AM - 8PM
429 Roseville Square, Roseville
Mobile Phones
“Been here a few times now same with my mom and the kid Elijah who works there was great.walked us through the best plans for us and answered all questions we had . Don’t see customer service like that anymore . Great job cricket !! Give that kid a raise”
“This is the second time I’ve come to see Danielle at this location. She is the best! We got exactly what we needed and she made sure our plans and services were all up to date. 10/10 recommend. Thank you!!”
“Well after quickly, glancing at all the bad reviews and a former business owner myself, I VALUE professional, knowledgeable and courteous experience. There is a sense of entitlement that I feel occurs unfortunately very often. If you treat people with kindness and respect, you will get kindness and respect back. Respect is earned it is not expected! What I meant to say by this if you walk in with an attitude, you’re not going to accomplish much. Unfortunately, I too have had to tell several of my clients to leave my office due to their nasty attitude. I am not much for reviews because I feel it’s overrated but after the service I received, I felt compelled to leave this review.
We had been with Verizon for many years. We are now retired walked in, met with the branch manager Keithia provided us a a better plan for our budget. It was pretty seamless working with her she made it very simple to switch over.
I would pay no attention to the previous reviews and go give her an opportunity, but remember to smile when you walk in and be kind .”
“We had such an outstanding experience at this Verizon store, all thanks to Darren, the store manager. From the moment we walked in, he was personable, welcoming, and incredibly easy to talk to. He even kept us laughing throughout the process!
Darren is extremely knowledgeable and was able to confidently answer every single question we had…which was a lot! We came in with a somewhat tricky issue involving one of our phone lines and an account/billing problem, and he handled it with total professionalism and ease. He didn’t just offer a quick fix or pass it off, he took the time to make sure everything was fully resolved before we left. He double-checked all the details and made sure nothing was overlooked, which we really appreciated.
What truly went above and beyond was how proactive he was in helping us save money. He carefully reviewed our account and found ways to lower our bill, and even introduced us to Verizon’s home internet…something we didn’t even know was available! Thanks to Darren, we’re now set up with a service that will save us even more money each month.
On top of all that, Darren was unbelievably patient throughout the entire experience. We never felt rushed, and he made sure we fully understood everything along the way.
It’s rare to receive this level of customer service these days. Darren truly went above and beyond, and we are so grateful for his help. If you’re visiting this Verizon location, we highly recommend asking for him…you’ll be in great hands!”
“Randall and the staff here were great. I stopped by to get a new phone, it was scheduled for next day delivery. After 3 missed deliveries, FedEx and AT&T customer service were not very helpful in finding a solution. I stopped by the store again and Randall came up with a couple solutions and were far more helpful than customer service. I cannot recommend this location enough!”
“Christian helped me throughout the process - which included my needing to “un” freeze my Experian credit info. (No small task in these days of bots answering the phone!) He carefully explained everything and made sure I understood each and every charge - as well as some introduction to the phone. I’d recommend any time….”
“Very good customer service walk-through the door rapid response to helping me answered every question. I had an assisted me in my issues. I will be doing business here again.”
10AM - 8PM
8909 Madison Ave Ste 404, Fair Oaks
Mobile Phones
“Great service with Blake!!! Very friendly, knowledgeable and helpful A+. He was amazing!!! Helped us solve several problems. Much appreciated. Definetely recommend this place!!”
“I had such a great experience upgrading to my new phone at Verizon! From the moment I walked in, I was greeted warmly and felt completely taken care of. The manager, Alexis, was absolutely amazing—knowledgeable, patient, and genuinely friendly. She took the time to explain all my options, helped me find the best deal, and made the entire process smooth and stress-free. You can tell she really cares about her customers. I left feeling confident and excited about my new phone. Huge thanks to Alexis and Omarie for providing such excellent service!”
“Great service, just give the number a call and he is there to fix your phone right away. No weird energy just calm cozy vibes sin the super slow mall came here twice for a cracked screen, a good guy. Will work with you on deals.”
“I really enjoy the intelligent conversation, with smart and happy helpful young people, but disappointed in BOOST itself. The extra charges & trouble I'm having with the new ap.”
“Came in because I i busted up a charger for my samsung watch.Wanted to see if they sold any, they were all out but the worker Michael was able to find an old one that was no longer in use
And gave it to me, talk about great customer service. So happy I switched to T-Mobile and get this kind of
Help from employees”
“Wonderful experience today at the Palladio location with Stephanie ! Very quick to help and patient! Unbelievable tenacity to make sure my problem was solved while making me feel not rushed to get out the door with my issue unsolved. Walked out with a new phone loaded with all of my previous data all ready to go!!!”
“Ali was the representative that helped me. He was so professional, knowledgeable, & friendly. He made my entire experience of buying a new phone a pleasure! Thanks Ali!”
“This gadget store is awesome!! Great customer service. He goes over and beyond for his customers. I’ve been goin here for years!! Prices are great and if they don’t have something they will order it for u if they can.”
“Exchanging my obsolete internet gateway for the offered one was about as easy as it gets. The T-Mobile crew at the store on East Bidwell near Blue Ravine was very helpful and patient.”
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“Christian at the Granite Bay location was fantastic! He helped me get a new Apple Watch and even lowered my monthly bill. The entire experience was easy, and he took the time to make sure I understood all of my options.
I’ve been recommending this location to all of my friends and family specifically because of the outstanding service Christian provided. He goes above and beyond for his customers, and it really shows. Verizon is lucky to have him on their team—he definitely deserves a raise for all the effort and dedication he puts into helping people.”