“I shop at this surf shop at least two times yearly for various clothing items. It is a small shop with lots of nice selections, including high quality skateboards. Of course, Mavericks surfboards are sold there, and ocean gear is available as rentals for reasonable prices. The staff are very personable and helpful, and surprisingly, the shop is open until 6:00 pm, even on weekdays. One very nice aspect of the shop is its location. The shop is very close to the harbor, there are good restaurants nearby and parking is easy and seems to be free of crime. There is a harbor patrol office and officers on site and the entire area is clean and free of garbage. Even if you are not a surfer or skateboarder, it's worth going to this surf shop. There are many things to browse, you can buy momentos there and it's an iconic place that you can add to your list of interesting places you've visited.”
“Great store. Don't settle for guessing, get fitted by people who know and try different shoes. If you need motivation, join their running community. I got back into it after many years and they cater to all levels btw ... not a pro shop per se”
“Highly recommend this place! The owner was incredibly knowledgeable, patient, and genuinely helpful. She took the time to let me try different rackets, listened to what I was looking for, and gave thoughtful recommendations without any pressure. She made the whole experience enjoyable and was such a pleasure to talk to. If you’re looking for expert advice and excellent customer service, this is definitely the place to go!”
“As a new sailor, I was advised to replace the existing jib on our Cal 2-27 due to wear. Before doing so, I called Leading Edge, who originally made the sail. Joe quickly determined that only the sun cover needed refreshing and that the sail still had many years of life—saving us thousands. He also advised which reserve sail to convert to luff tape for winter use and completed the work quickly and affordably. What really impressed me was Joe’s memory: All I did was mention the make of our boat and Joe immediately named the prior owner he made the sails for decades ago; he remembered the boat's electric setup, which reserve sails it had onboard; he even remembered the color of the deck. The deck! Knowledgeable, generous with advice and teaching, and a rare example of old-school customer service in the age of chatbots. I was wowed. Not for nothing, his sail loft is an old-timey feel-good to visit—analog craftsmanship at work.”
“Epic people who will get you geared and ready to go! They have full package gear options and always give good advice based on skill and finances. Super greatful for getting geared up by boardsports Cali! 9 years later, all original gear works amazing! They have amazing deals on like new kites! Really helpful and good peeps!”
“Raymond was great. Went in to get a look at my fit, he drilled out a new thumb slug, and switched out my grins. I wanted a new bowling ball, and he was happy to talk options. Drilled up a new Phase 2 pearl. Hopefully, it will be perfect for me. Thanks again!”
9:30AM - 9:30PM
2825 South El Camino Real South, San Mateo
Sporting Goods
“I'm very satisfied with the customer service of the store. Employee are very friendly. Store is on sale this week until father's day 20% it has very good deals. I recommend this store.”
“I had such a positive experience at Lululemon thanks to Natalie. She went above and beyond to help me with my return and truly made the whole process stress-free. My situation wasn’t completely straightforward, but she was incredibly sympathetic, and understanding from the start. It’s not often you come across someone who shows that level of genuine care in customer service.”
“Walked into the store and browse what's new. Fall in love with their Venice sweatshirt and Harlow tops. I needed a smaller size and asked one of the lady working there. She's about 5'3" blonde with glasses. She told me it's a sales item and that everything they have is on the rack. So I continued to shop and paid for 4 items with her. She's polite, but not friendly. While I was walking out, another sales lady approached me and asked if I'm looking for anything specific. So I told her I actually really liked the Venice Sweatshirt but they didn't have my size. She then pulled out a device and said that she can order online for me. So I waited, and then she looked at me and said they might have one in the back! She asked me if I can wait for her and I did. She came back with the exact sweatshirt I wanted and helped me with check out so that I didn't have to wait in line again. She's very friendly and professional, she CHECKS her inventory!! And she invited me to come back and shop again. Her name is Debbie. I would definitely go back and see her! Such a nice lady and I hope Athleta could keep her there because this location really is a hit or miss in terms of SA. Store is clean, selections are great. I hope the store manager will read this and improve their CS because I do like Athleta products.”
10AM - 9PM
378 E Sailer Dr, San Mateo
Sporting Goods
“My teens went to this store for the first time at this location yesterday (Sat afternoon) and they wanted me to thank the young salesperson that helped my daughter find the right jeans! She said she went all over the store, picked up several pairs of jeans once she knew what she was looking fo, then helped her into fitting room and then worked from there to make sure my daughter got what she wanted. My daughter HATES shopping and this experience made her so happy! Thank you!! What great customer service!”
“One of my preferred stores for acquiring workout and running gear is renowned for its exceptional quality. The store offers complimentary repairs and hems on its products, which is a significant advantage. While the prices may be on the higher end, the value provided is commensurate with the cost. As a loyal customer, I will undoubtedly return to this store, as it is conveniently located near my residence.”
11AM - 9PM
60 31st Avenue, San Mateo
Sporting Goods
“We went to the Hillsdale Lids location and we were so happy with the survive provided my the two employees working that day TJ and Christian I believe. They were both very helpful, TJ was very knowledgeable about the product and provided great customer service. Both employees worked past close to make sure we left with our complete purchase as we wanted it (5 customized hats and a carrying case). Thank you we will definitely be back!”
“I’m getting it done at the gym engaging in activities looking clean with fresh fits from house of hoops putting the associates on the upper I appreciate how they got performance professional nice quick easy with a smile”
“Super helpful and friendly staff especially considering they were packed with customers on a Sunday afternoon. They even wrapped my purchase with tissue in the bag, which was a nice touch of privacy because I was shopping with family. The dressing rooms atmosphere is luxurious. Slight ding in star ⭐️ points because there was a lot of merchandise placed in random drawers (S,M,L,XL) that should be sorted a bit better. Based on what I saw there wasn’t any time for the staff to do much else besides help customers so maybe they should consider having a few extra employees on the weekends to help with demand and keep the place in tip top shape. Overall it good experience and their products are great: comfortable, affordable for the quality, and feel/look lush.”
“My favorite sports card store in town! The card collection is huge - Topps cards, Panini, pokemon cards, sports memorabilia, even candy from my childhood! Real nostalgic feel and warm friendly staff that take the time and get to know you by first name, my family loves coming here for that. They also have sports players come out and sign autographs too which me and family love.”
“Lucy is an amazing person to work with. She is very patient and understanding. She even gifted a bottle of wine with my cat's name on it. It was a pleasure doing business with her.”