Metro by T-Mobile receives positive reviews for its helpful and knowledgeable staff. Customers appreciate the fast and efficient service, with staff members like George, Ari, and Andrew providing friendly assistance in selecting phones, plans, and purchasing SIM cards. The store offers excellent attention, making the shopping experience smooth and quick. However, some customers mention that while in-store service is great, the customer service department outside the store could improve. Overall, the store is highly recommended for good service and support.
As an older sometimes confused by technology type of customer. I dread dealing with phone situations. Zeeshan from the Metro location on Carson. Helped me today..I had complete confidence in him and will return for any other phone needs. Thank you Zeeshan .
June 2025
Omar helped me and he was knowledgeable and polite. Cool dude.
May 2025
Zeeshan and Omar are a breath of fresh air with their excellent customer service.