I have never gone to this store and not received a greeting and a person asking me if I would like some assistance. Do I need to find anything? Can I help you? What a difference from Home Depot where are you you have to spend three days to find someone to answer a question. Way better store
January 2024
It took us 2 visits, 3 telephone calls and being on hold 2 hours to be told today that water heaters are exchanged-only. No return, reimbursement or store credit allowed. That's bad business! Stick a fork in me because I'm completely done!!!
December 2023
Thanks Michelle in customer service! I accidentally sent some items to the wrong Lowe's location and my delivery locker was also opened by mistake. Michelle helped me resolve this issue quickly and process a refund. Thank you so much for resolving this so quickly!