Cell Phone Stores in Hawthorne, CA

“Dejion was EXTREMELY HELPFUL when I walked int the doors and came in with a phone issue, and Dejon helped out and was extremely kind and they knew exactly what he was getting himself into and he referred me to a location of where I needed to get help with my phone is I would highly recommend Dejon in any location of any store with his friendliness, his smile.

Thank you Dejeon.”

“Andres was the best help I was educated on my choices. Please if you come look for Andres he took his time to give me quality undiluted advice. Thank you Andres.”

“Dejon was efficient, honest, kind and a great representation of customer service. He made sure my new plan was explained thoughtfully and I’d recommend this store!”

“A HUGE SHOUT OUT to Paulina, Lupe, Jennifer, and Robert! I came straight from a different T-mobile store that made me question my safety as a woman, being mistreated and witnessing the mistreatment of an elderly woman…I was already having anxiety for getting a new phone, and my previous experience had my emotions heightened to walk into this store. Jennifer and Paulina truly were the magic makers with every detail respectfully addressed, with such care and compassion to myself and everyone else in the store. THIS IS YOUR Tmobile store! Through and through! THANK YOU! I will make the drive from anywhere for my Tmobile needs!”

“The store clerk was helpful, and respectful. I bought an open item and I was worried something might be missing. The clerk let me know that I could return the item any time with in two weeks. I had curbside service and he ca n e right out to me.”

“Paid a visit to this location on March 22nd around 12:30pm. Honestly what I love about this target is that everything is in large quantity. The parking lot has plenty of parking spaces. The store is wide and large and also very clean. I love the fact that they have everything you need from hygiene products to groceries. They also have awesome employees that's willing to go above and beyond to give you the help you need. One of those employees is Destiny. What I admired about her the most is that she realizes that some of the customers are up in age and it can tire them out running from aisle to aisle looking for what they need. So she takes the time to do the running so to speak to guide them to the products they need. A friend of mine that was with me was looking for a certain type of facial mask. We had asked a young lady that was doing some stocking and she just threw us a number that didn't exist. She told us to look and aisle number 38. There is no aisle 38. But after running into destiny we were directed where we needed to be. I also love the fact that they have a self checkout with plenty of registers. It was swift and easy. This is definitely one of my go-to locations.”

“this is the best place ever, idk wat he did but he is a literal god. my phone turned black when i dropped it and before that my phone used to glitch so much. after i took it here he fixed it in less than 2 hours! an the prices are amazing. i will definitely be coming back. i recommend this spot 100%. no complaints what’s so ever”

“I can usually find what I want, but sometimes they'don't have stuff that I can usually get there , and web site says they carry a beer called not your father's Rootbeer, but they don't
Staff is usually very helpful, they keep a lot more things locked up.
Like the new remodel. Cleaner and brighter. I still think that some items should be in another isle than where they actually have them. I'm always having to ask where it is because it's not where it should be that most other markets have it. Depending on the cashier(I usually go to one I know) ringing you up can be a chore when you have a lot of stuff. I see which one is faster and courteous at the same time. I never have any problems, and they usually pack my cart and get someone to help me load in my car(I'm a disabled senior) depending on the time you go, the atmosphere can be busy with lots of bumping into others, at slow times, after 8pm it's relaxing to me. I like to go close to closing when they're restocking for the next day so I get the fresh produce, and other items that weren't on the shelf because it hadn't been restocked. They have music playing and you can actually hear it when it's not so busy and sing along! It's relaxing to me at that time of night. I love shopping here. They have a lot of different fresh produce and meat selections. The hot chocolate should be in the same isle where the coffee, and tea are like in most stores. They have it in an isle that has nothing to do with hot or instant drinks. I don't even remember the other stuff in that isle right now. I just know it's on isle 16 in the front. Same with the baby oil. It's not with the baby items. It's where they keep lotions, feminine wipes, and stuff for adults.
Staff is very helpful. When I askfor a certain item that they usually have they'll go in the back to see if they have it or check to see when the next delivery might be.
I think the store needs a person who knows how to organize items in a way that makes it easier to to find things. Some employees don't even know what isle a certain item is on!”

“Vee was great every time I go in she's really nice, this time she helped me get a new phone and now I'm really happy with my new phone even got a phone case and screen protector, she took care of me and gave me a really good deal. Vee is awesome! Thank you Metro!”

“I was in here today because my little munchkin broke his tablet charger port I was highly upset but I went in and was helped by a lovely young lady who accommodated my budget and I walked out not feeling robbed honest pleasant and dealt with my less then pleased attitude I just wanted to say you are appreciated and thank you”

“Very helpful. Love T mobile! Great service at all locations. This one made it easy and helped us all the way through adding an existing phone and transfering it to our account.”

“I been here twice. The time was 9am n date was june 17th 2024. Went in to get my phone activated. A girl (young lady) that open the store attended me and swear she was very helpful n understood of a previous situation i had with another metropc store n she helped me. N could not ask for much else. She reactived my phone that i have had fix n went well and thought because of it i wanted to write a review because it made my day and hope she knows shes a good helpful person. Anywho i wish whoever reads this an amazing day and again, made my day to have my phone back in action again. Thank you mysteryous young lady”

“Huge shoutout to Mike! He went above and beyond to help me customize my plan and find the perfect setup—no pressure, just great advice and service. Thanks to Mike, I walked out with a way better deal than I expected. If you go, ask for Mike—he’s the best!”