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“I bought my phone at a different location and was very unhappy: came here for help on data transfer and the kind girl Jess took care of all my needs. I left with a screen proand case great quality. Thank you for your awesome service”
“Let me just say this experiance was above and beyond. The manager Morgan is stellar. He care about his customers and will go the extra mile to ensure you walk away not just satisfied but confidant in your experiance. His attention to detail and desire to ensure customer satisfaction is a breath of fresh air that every company should take note on. Thank you Morgan for ensuring I stayed a Verizon customer and going the extra mile, you are by far the exemplary standard of what a retail management should”
“Excellent service here, well trained people with knowledge. Store manager has everything under control, so far well management of what I seen that's what makes good people in the store”
10AM - 8:30PM
741 A St, Hayward
Mobile Phone Accessories
“I found this place on line in Hayward California to fix iPad mini that hade a lot of sentimental value to me they fix it like brand new .they where very nice and honest people about what need it to be done with iPad and they also keep me up dated so important to me that I can trust them.. and they came through with a working iPad mini so happy ? thank you ?”
“Lindsay assisted me and my friend. I was with att for years but she switched me to the 55 plus plan which worked way better for what I use. Be patient because they get extremely busy! Customers need to understand it's not their fault they are busy. Customer service is worth it”
“When in today to check my phone Alex was so friendly and helped me get my new phone went it for a check up left with a brand new phone if you go here ask for Alex”
“Stopped in to inquire about the home internet that I had seen at another store. I tried unsuccessfully to do this online with AT&T and Cricket and decided to go into the store to see if I could work it out. Joaquin, Amber's and Mo were very gracious and helpful and was able to get me set up. They were really knowledgeable and a joy to work with.”
“Liz was very helpful in removing an unauthorized purchase and line, and suggesting ways to secure my account for the future. She was calm and professional the entire time and resolved all my issues.”
“This is the go to place. Had been going there for several years. Recently I went in there with myT mobile phone and they made an adjustment for free. I plan on purchasing my next phone there and possibly returning to Metro from my current T Mobile plan.”
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“This is probably the best Verizon store in the East Bay, Brandon, the manager, was incredibly helpful. He assisted me and was able to get me in and out with my new device and all data transferred in about half an hour. The team did a great job; I highly recommend this location for their excellent service and efficiency!”