“Staff was knowledgeable in answering our questions and helping us set up 4 new phone lines and move our existing phone numbers over. This is a way better experience than trying to sign up online, where the website is kind of buggy. He was also able to speak English, Mandarin, and Cantonese. 😲”
“This was a good Metro store!! They had a variety of phones to choose from and the guy( my bad I didn't get his name), but he was friendly, helpful, and super cool! My husband got a new Motorola with a case, and we got a case for our daughter as well!”
“huge shoutout to chelsy !! she majorly helped me get a new phone and get off an old account and set up a new one with ease no lie she made it look hella easy!! and shoutout to ramon for helping me finish setting up my phone when chelsy had to clock out! you guys are role best thank you thank you!”
“Carlos was soo very helpful. Much better than my previous phone purchase at Vallejo store. Reassured me that I should not have to switch phone service. He immediately noticed I was 25-year customer. And treated me top notch. Thank you!”
“I came in with a messed up phone the insurance was taking long to respond Jessica such a kind lady helped me by upgrading my phone for only $50 I am an older lady she was very patient with me and even transferred my contacts one by one because my Bluetooth on other device was not working. I will always come back the customer service was wonderful.”