8:30AM - 6:30PM
11461 San Pablo Ave, El Cerrito
Mailbox Centers
“My new favorite UPS store. Unlike another one I went to, the staff here are friendly, there's sometimes a short line but it always moves fast, I know I don't need to worry or think about my package again once it's in their hands. Parking is also easy. It's overall an easy, enjoyable experience. This will definitely be my go to UPS store from now on.”
8:30AM - 6:30PM
3505 Sonoma Blvd #20, Vallejo
Mailbox Centers
“Everyone that works here is so helpful and sweet. I went in to get a live scan and fingerprinting done. The lady that helped was so patient and nice. We had to do my fingerprints a couple times because my hands are prone to sweating but regardless she was very sweet to me and was very thorough with making sure my prints went through.”
“I've sent several DHL packages through this office and they are always friendly and courteous, even when busy. Today I had a problem with a DHL package and the Manager Paras at You Send Me was kind in helping me fix the problem.”
“I needed a document notarized and overnited to a title company in Washington. I found the closest UPS store in the Richmond Marina area and called. Voice mail. You know it's not going to get answered when they ask you to leave the date and time you called. Surprise, they never called me back. Instead, I headed over to see them in person. No notary there and they were not sure when she would be there. Great. From the parking lot, I called the UPS store off San Pablo. They answered and were ready to help. In about 10 minutes, I pulled up in front. Fantastic service. Very fun to talk to and would do business with them again in a heartbeat.”
“Big-box office supply and art stores didn't have an ink refill for my Japanese pen, but Payn's Stationery did. The clerk was vey knowledgable about Payn's stock; she knew immediately the type of refill needed and where it was located on the rack. This store is delightful.”
“Super efficient notary, mail service, and live scan fingerprint vendor. The lady behind the desk informed me where to wait for fingerprints and the technician knew exactly what he was doing and got me in and out in about 5 minutes. Highly recommend!”
8:30AM - 6:30PM
3060 El Cerrito Plaza, El Cerrito
Mailbox Centers
“Ayush has always been a great help to me. He consistently provides excellent customer service, ensuring that every interaction is pleasant. The entire staff at the El Cerrito location is great. I will definitely be returning here in the future.”
“Customer service here is great, they are always friendly and helpful. I go pretty regularly to make returns and have never had a bad experience. Obviously it’s slow sometimes and the line gets backed up but that’s to be expected with a small shop.”
“I came here twice and both times the person behind the helicopter was extremely helpful and kind and helped us decide how to pack our boxes and provided free taping services”
8:30AM - 6:30PM
2143 Springs Rd Ste 55, Vallejo
Mailbox Centers
“Store # 1523 by far has provided the best end-to-end service out of all the UPS I’ve visited. The staff is professional, knowledgeable and efficient. Highly recommend!”
8:30AM - 6:30PM
77 Solano Square, Benicia
Mailbox Centers
“Pro: free parking, can notarize & ship things & do passport photo.
Con: kinda small store so if there's 3 customers you may have to wait a little.”
8:30AM - 6:30PM
2163 Meeker Ave, Richmond
Mailbox Centers
“I love the agents returning this is so easy and fast here the only thing is they need to change their sign for their hours many times I’ve come at 9 am and no one is there they open at 10 ish”
“I just wanted to give a shoutout to Chandi at the UPS store.She is amazing.She is incredibly helpful with my package and made sure everything was sorted out perfectly. On top of that she is super friendly and had a great attitude. It's clear she really care about her customers. Thanks for making the whole process easy and enjoyable! I’ll definitely be visiting the store again soon. Keep up the great work. Thanks Channiii”
“Five star is only for their single employee….Cynita was awesome…..she was handling packages as well as live scan single handedly….very awesome, polite and funny…. Store only had one staff but that staff was awesome….”
8:30AM - 6:30PM
1569 Solano Ave, Berkeley
Mailbox Centers
“I go here ALL THE TIME and I can't imagine what was happening when these bad reviews were written. I have 100% positive experiences, ditto the rest of my family.”
“Hey so! The folks who work here are TOP NOTCH! I've gone here many times and am so thankful they have SUNDAY hours - and are always friendly and accommodating. I appreciate them and how hard they work. THANK YOU!”
“Best customer service I have ever experienced… no, seriously!
Staff are always polite, cheerful and they go above and beyond to get your needs met in a timely manner. I come in here all the time and I’ve notice that staff and kind and friendly not only with me but with everyone who comes in.
They answer question and resolve issues without making customers feel rushed or like a burden. They truly rock! I wish more stores had a team like theirs!”