7064 Sunset Boulevard Suite A & B, Hollywood CA 90028
“Went in to get some paint matching samples done- The sweet girl helping me told me it would be an hour (it was close to lunch time for the "mixers). I looked a bit more at other paint chips and decided on another color to add. When she went to have it prepared, she came back with all my samples. The one hour wait turned into 15 minutes. Talk about service! Actually, there were 3 very helpful and sweet young women- Elizabeth, Leslie and Maggie. I observed helping others as well, always very helpful and professional.Great customer service all the way around.And... a big "thank you" to Eric!”
6641 Santa Monica Boulevard, Hollywood CA 90038
“Brian B. was highly resourceful in helping me attain a special order item at the very last minute. His attention to detail, and care for customer satisfaction is unmatched. Great branch.”
5600 Sunset Boulevard, Hollywood CA 90028
“I can’t say enough wonderful things about my experience at the Home Depot on Sunset Blvd. today in Hollywood. **Angie G., Anthony, and Juan** truly went above and beyond and turned what could have been a frustrating situation into an exceptional customer-service experience. I purchased a large roll of vinyl flooring, and when it was brought to the front, I realized there was no way it was going to fit in my car. Without hesitation, Angie, Anthony, and Juan jumped in to help. They took the flooring back, carefully rerolled it to a size that would fit in my vehicle—with me right there to make sure everything worked—then brought it out to my car and loaded it for me. What impressed me most was their attitude throughout the entire process. They were **friendly, professional, efficient, patient, and genuinely happy to help**. Not once did I feel like I was inconveniencing them. They handled everything with smiles on their faces and made sure I was completely taken care of before I left. This is my neighborhood Home Depot, and experiences like this are exactly why I keep coming back. The quality of customer service at this location is exemplary. **Angie G., Anthony, and Juan are outstanding representatives of what great customer service should look like, and I hope management recognizes them for going so far above and beyond.** Five stars—and a very grateful customer! Eddie Create Don't Wait Films”
1156 North McCadden Place, Hollywood CA 90038
“Oh my God, this is a great company, 100%! When I broke up with my boyfriend Raja and came home, my pipes were on fire—but as it turned out, everything at home was leaking too. I was so upset, but then I called Ferguson Plumbing Supply. The team responded quickly, arrived on time, and fixed the leak professionally and efficiently. They explained everything clearly, worked carefully, and made sure everything was working perfectly before they left. It's hard to find people who are this reliable and professional these days. Their customer service was excellent from start to finish, and the whole experience was completely stress-free. I truly appreciate their fast response and quality workmanship. I highly recommend Ferguson Plumbing Supply to anyone looking for honest, skilled, and dependable plumbing services”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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