Urban Outfitters is a popular clothing and lifestyle store that offers a wide range of trendy women's and men's apparel, accessories, and home decor. Customers praise the store's diverse selection, with many noting that their kids love the casual, urban-inspired styles. The Irvine, CA location is known for its large size and ample inventory, though some shoppers have commented on the occasional disorganization in the clearance section. While the store is generally clean and well-maintained, some customers have expressed disappointment with the lack of customer service, with staff not always being available to assist or greet shoppers. However, the store manager at the Irvine location has been praised for their exceptional customer service, resolving issues promptly and going the extra mile to ensure customer satisfaction. Overall, Urban Outfitters in Irvine, CA is a popular destination for those seeking the latest fashion trends and unique home goods, with a mix of positive and neutral reviews from customers.
Bought a dress online, and it arrived quickly. However, the size didn’t match the description, and the color looked different in person. Customer service was helpful with the return process.
August 2024
What can I say, ordinary urban outfitters, polite staff, crowded, few things for men
July 2024
This place has lots of clothing and stuff. My kids love the outdoor urban style casual clothing. Every trip to the mall, urban outfitters is a must walk through.