Verizon offers a strong customer service experience at its Irvine store, with staff known for their helpfulness and expertise. Customers have praised several representatives, including DJ, Robert, Romeo, and Omar, for their patience and willingness to assist with various issues, from technical problems to billing inquiries. Many reviews highlight the staff's ability to provide valuable discounts and solutions, making visits to the store both productive and pleasant. In addition to in-store assistance, Verizon also provides convenient online services, allowing customers to schedule appointments or place orders for pickup, with options for free shipping and same-day delivery where available. Overall, Verizon is recommended for anyone seeking reliable mobile and internet services, backed by a dedicated team.
DJ was the most helpful sales rep I've ever met. Well spoken and well informed. Honest with me when necessary and helped me make a better decision for my needs than I would've otherwise. I'll miss him when he's promoted.
July 2024
Having been frustrated looking at my Verizon statement, I went to the store, met Robert, who was very helpful and gave me good discounts for all my needs, I would absolutely recommend this store to anyone who has any issues. He made my day, thank you Robert
June 2024
Robert and Romeo have been the most helpful, kind, and patient to us when we had technical issues. They helped us for hours and we are eternally thankful. Highly recommended.
