Cell Phone Stores in Irvine, CA

29 locations found near Irvine

“Outstanding Customer Service from ROKFORM!

I can’t say enough good things about the customer service I received from ROKFORM, especially from Jessica T. I contacted them regarding a defective motorcycle mount, and Jessica was absolutely fantastic to work with.

She was professional, friendly, responsive, and genuinely focused on getting the issue resolved. The replacement process was straightforward and hassle-free, and ROKFORM stood behind their product exactly the way you hope a company will.

I’ve always appreciated the quality and design of ROKFORM products, but customer service like this makes an even bigger impression. Products can occasionally have an issue—it’s how a company responds that really matters. Jessica T. and ROKFORM earned five stars from me.

Thank you, Jessica, for taking such great care of a customer. Excellent product support and truly outstanding service. Highly recommended!

LM”

4.6 Superb306 Reviews

“We had a great experience at the Verizon Irvine location and we were greeted very professionally by Nate. He handled everything for us and definitely went way beyond standard customer service. We were transferring our phones from another carrier and Nate completed the process, including setting up the equipment needed for our streaming services. He was very knowledgeable and answered all of our questions. We left knowing we had made the right choice switching to Verizon and a special thank you to Nate!”

4.3 Superb267 Reviews

“I had a problem with my Galaxy phone and he was able to assess and fix the issue right away. I highly recommend his mobile repair stand! I changed the screen protector as well and it was done in a few minutes. His price is reasonable and will use him again in the future!”

4.8 Superb86 Reviews

“I love Kam, he is so smart, so friendly, so helpful, he deserved a better position, I'd love to invite him to my startup as partner if I could.
Also I remember another super talented guy at ATNT in ChinaTown SanFrancisco. I'm really intereted in ATNT recruiting policy. I worked at some big name techs and still knew some stupid collegues.”

4.2 Good194 Reviews

“Absolutely the best service my wife and I have ever received at a telecommunications shop (maybe even anywhere). Jin was professional, knowledgeable, and helpful. He knew exactly what we wanted to get done and was able to resolve everything in way less time than we anticipated. He took care of everything and made the switch back to ATT so easy.

Highly recommend this store and specifically Jin!!”

4 Good282 Reviews

“Nathan took care of me at the store. He took the time to answer all my questions. He was able to process my request in a very timely manner and he was very polite and well spoken! He speaks Korean as well if you speak Korean. Thank you so much Nathan I appreciate you!”

4.6 Superb67 Reviews

“I'm very satisfied and pleased to have AT&T for my internet service, and cell phone service! NO other companies have made the impossible happen! Thank you, Pamela G.”

4.2 Good124 Reviews

“I had the most amazing experience. Went into the store on a Sunday, met with Mason. Not only did he correct a backend issue caused by T-Mobile’s customer care, he also helped me with the physical phone itself even though he didn’t need to. In the span of a 20 minute visit, he solved all of my problems. I am coming back to the store, and particularly to him, for all things communications related in the future. Thank you!”

4 Good206 Reviews

“Sophia was incredibly helpful and knowledgeable- she made the whole process a very smooth and easy transition and really looked out for us and what we needed. Super appreciative of her efforts, expertise, and kindness”

3.9 Good303 Reviews

“Very patient customer service.
They answer right away and activated 2 lines almost immediately.Service works very well fast internet and calls without problems.
This company is very helpful to people who cannot pay high bills and still offer very good service.
I recommend to all friends and family porting all lines to Lexvor.”

4.6 Superb52 Reviews

“The customer service at this AT&T store was truly incredible. I want to personally thank all the representatives and everyone there, especially Melissa, Sheran , and Nay.

For several days, I was dealing with a major issue with my network and data, and they were there supporting me every step of the way. They were patient, professional, kind, and genuinely committed to helping me resolve the problem.

Melissa, Sheran, Nay, and the entire team made a difficult situation much easier, and I truly appreciate their outstanding service. Highly recommended.”

3.8 Good178 Reviews

“I had an excellent experience at T-Mobile thanks to Reza! He was incredibly speedy, knowledgeable, and insightful throughout the entire process. He went above and beyond to explain all of the T-Mobile benefits and made sure I understood my options without ever feeling rushed.

Reza provided outstanding customer service, was professional and attentive, and genuinely made the whole experience easy and enjoyable. He is definitely an A+ employee and a great representative of T-Mobile. Highly recommend asking for Reza if you visit this location!”

3.7 Good260 Reviews

“I had the good fortune of having Neemonnie help me this morning. She’s incredible - kind, efficient, knowledgeable, professional and compassionate all at once. I needed help accessing some bills and sorting out some information, and she went above and beyond in making sure I got the documents, received all necessary information, and understood all the details. If every workplace had someone like Neemonnie, the world would be a better place. She definitely deserves a raise and promotion!! For real!! Thank you, Neemonnie, for being a rockstar!”

3.7 Good198 Reviews

“This place actually made my day. The guy helped me fix my phone in like 2 minuets and didn't even try to up sell me on anything, its so rare to get service that good now. I definately left a happy customer.”

3.7 Good107 Reviews

“Alexis worked miracles today for replacing my damaged phone. He was able to SAVE ALL MY DATA.
Other Co-Workers said it couldn't be done.
Over the last several years they have been extremely helpful.
Ted Schafer”

3.6 Good146 Reviews

“I bought a Mobridge M2.pro from CCC over the internet just recently at a good price and received it in less than a week. After installing, it worked for about a day and stopped. I called and got to someone right away. After sending the unit back to them, they identified the problem and sent it back very quickly. The issue was the cable and it was replace. The few times I called, someone answered or they called back quickly. I am impressed with the service and friendly attitude. Would definitely purchase from them again.”

4.1 Good9 Reviews

“Conrad at the Tmobile store in the irvine spectrum. Went above and beyond to fix my Sim card issues. Everyone at the store were welcomeing and friendly and ready to help”

3.3 Good147 Reviews

“Jack gave us an incredible experience of joining T Mobile. He was experienced, knowledgeable, and effective the entire process. He was also quick and knew everything regarding the transition. He listened to our needs and provided a professional solution to everything.”

3.3 Good154 Reviews

“I visited this place today with my parents to change our phone plans. It only took an hour to switch and set up plans for a total of six phones, including other family members' phones and work phones. The Korean staff, I think he is the owner, was very kind and efficient. I've been visiting here for 13 years, and I've never been disappointed.”

3 Average32 Reviews

“Tina helped me troubleshoot my phone. She spoke Vietnamese with me which was a very nice change. I recommend coming into the store rather than doing it all online. She fixed a problem that was caused by an online order failure. Big shoutout to her and her professionalism. Very kind girl”

3.3 Good195 Reviews

“I young lady helped me with my data transfer and was the best service I’ve received from this store.

I don’t remember her name but she wore black framed glasses and a black hijab, thank you for your help !”

2.9 Average32 Reviews

“This location has a limited range of products, however super convenient as located in a great shopping center across from UCI and always love employees & cleanliness of Target.”

2.3 Poor48 Reviews

“Michael always goes above and beyond thank you so much for taking the time to walk me through Cox Mobile and all of your services. I truly appreciate your patience and knowledge. I’m thrilled to now have both my internet and phone service with Cox, and the entire experience has been seamless because of his help. Highly recommend!”

2.9 Average168 Reviews

“Return my wifi router to close my account. Everything was done properly and courteous. Too bad Cox is getting too expensive and failed to compete with T Mobile 5G plan.”

2.9 Average216 Reviews

“Paloma is great. She’s very knowledgeable, helpful, and friendly. I’ve been upgrading several lines on my family plan so I’ve been in and out of this store a couple times this week and I’m always glad to see she’s working. She really knows her stuff and she’s fast at what she does. Somebody give this woman a raise!”

2.9 Average234 Reviews

“Customer Service, electronics department, and cashier all great, busy store. Tuesday night about 7:30pm. I had to return one item rebuy same item and needed help loading item in car. All 3 departments were very helpful, cashier left his register to help load item. Recommend using store any time. All 3 departments well trained and service orientated.”

2.6 Average107 Reviews

“Sam was very helpful in a kind and professional manner. It is always pleasant to visit the Apple Store with its huge variety of tech. My absolute favorites are the Pro Max iPhones and iPads, and I also regularly use my AirPods, AirPods Pro, and Beats headphones.”

2.8 Average428 Reviews