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“Absolutely the best service my wife and I have ever received at a telecommunications shop (maybe even anywhere). Jin was professional, knowledgeable, and helpful. He knew exactly what we wanted to get done and was able to resolve everything in way less time than we anticipated. He took care of everything and made the switch back to ATT so easy.
Highly recommend this store and specifically Jin!!”
“We had a great experience at the Verizon Irvine location and we were greeted very professionally by Nate. He handled everything for us and definitely went way beyond standard customer service. We were transferring our phones from another carrier and Nate completed the process, including setting up the equipment needed for our streaming services. He was very knowledgeable and answered all of our questions. We left knowing we had made the right choice switching to Verizon and a special thank you to Nate!”
“I had the most amazing experience. Went into the store on a Sunday, met with Mason. Not only did he correct a backend issue caused by T-Mobile’s customer care, he also helped me with the physical phone itself even though he didn’t need to. In the span of a 20 minute visit, he solved all of my problems. I am coming back to the store, and particularly to him, for all things communications related in the future. Thank you!”
“Nathan took care of me at the store. He took the time to answer all my questions. He was able to process my request in a very timely manner and he was very polite and well spoken! He speaks Korean as well if you speak Korean. Thank you so much Nathan I appreciate you!”
“I'm very satisfied and pleased to have AT&T for my internet service, and cell phone service! NO other companies have made the impossible happen! Thank you, Pamela G.”
“Sophia was incredibly helpful and knowledgeable- she made the whole process a very smooth and easy transition and really looked out for us and what we needed. Super appreciative of her efforts, expertise, and kindness”
“Very patient customer service.
They answer right away and activated 2 lines almost immediately.Service works very well fast internet and calls without problems.
This company is very helpful to people who cannot pay high bills and still offer very good service.
I recommend to all friends and family porting all lines to Lexvor.”
“I had a problem with my Galaxy phone and he was able to assess and fix the issue right away. I highly recommend his mobile repair stand! I changed the screen protector as well and it was done in a few minutes. His price is reasonable and will use him again in the future!”
“The customer service at this AT&T store was truly incredible. I want to personally thank all the representatives and everyone there, especially Melissa, Sheran , and Nay.
For several days, I was dealing with a major issue with my network and data, and they were there supporting me every step of the way. They were patient, professional, kind, and genuinely committed to helping me resolve the problem.
Melissa, Sheran, Nay, and the entire team made a difficult situation much easier, and I truly appreciate their outstanding service. Highly recommended.”
“so i actually ended up going back for the third time this month and they somehow keep getting better. the guy helping me this time remembered what i came in for last visit which is kinda crazy but nice becuase I forgot what id talked about. he set up my whole new phone and transferred everything without me even having to ask, just chatted with me while he worked. Ive never had a bad experience at one of these stores but this one in particular just has people that actually seem to want to be there and help. the parking lot is a bit of a mess but I don't even care when the service is this good. already planning what Im gonna get next time I go back”
“I had an excellent experience at T-Mobile thanks to Reza! He was incredibly speedy, knowledgeable, and insightful throughout the entire process. He went above and beyond to explain all of the T-Mobile benefits and made sure I understood my options without ever feeling rushed.
Reza provided outstanding customer service, was professional and attentive, and genuinely made the whole experience easy and enjoyable. He is definitely an A+ employee and a great representative of T-Mobile. Highly recommend asking for Reza if you visit this location!”
“I had the good fortune of having Neemonnie help me this morning. She’s incredible - kind, efficient, knowledgeable, professional and compassionate all at once. I needed help accessing some bills and sorting out some information, and she went above and beyond in making sure I got the documents, received all necessary information, and understood all the details. If every workplace had someone like Neemonnie, the world would be a better place. She definitely deserves a raise and promotion!! For real!! Thank you, Neemonnie, for being a rockstar!”
“This place actually made my day. The guy helped me fix my phone in like 2 minuets and didn't even try to up sell me on anything, its so rare to get service that good now. I definately left a happy customer.”
“Alexis worked miracles today for replacing my damaged phone. He was able to SAVE ALL MY DATA.
Other Co-Workers said it couldn't be done.
Over the last several years they have been extremely helpful.
Ted Schafer”
“Tina helped me troubleshoot my phone. She spoke Vietnamese with me which was a very nice change. I recommend coming into the store rather than doing it all online. She fixed a problem that was caused by an online order failure. Big shoutout to her and her professionalism. Very kind girl”
“Jack gave us an incredible experience of joining T Mobile. He was experienced, knowledgeable, and effective the entire process. He was also quick and knew everything regarding the transition. He listened to our needs and provided a professional solution to everything.”
“Conrad at the Tmobile store in the irvine spectrum. Went above and beyond to fix my Sim card issues. Everyone at the store were welcomeing and friendly and ready to help”
10:00 AM - 7:00 PM
520 Spectrum Center Dr, Irvine
Mobile Phones
“I young lady helped me with my data transfer and was the best service I’ve received from this store.
I don’t remember her name but she wore black framed glasses and a black hijab, thank you for your help !”
“I visited this place today with my parents to change our phone plans. It only took an hour to switch and set up plans for a total of six phones, including other family members' phones and work phones. The Korean staff, I think he is the owner, was very kind and efficient. I've been visiting here for 13 years, and I've never been disappointed.”
“DAMIER deserves praise. You need customer service? Damier is king!! Outstanding, kind, patient, helpful, knowledgeable. I am so grateful. YOU represent Cox in a grand way!”
“Michael always goes above and beyond thank you so much for taking the time to walk me through Cox Mobile and all of your services. I truly appreciate your patience and knowledge. I’m thrilled to now have both my internet and phone service with Cox, and the entire experience has been seamless because of his help. Highly recommend!”
“Paloma is great. She’s very knowledgeable, helpful, and friendly. I’ve been upgrading several lines on my family plan so I’ve been in and out of this store a couple times this week and I’m always glad to see she’s working. She really knows her stuff and she’s fast at what she does. Somebody give this woman a raise!”
“I would like to recognize Santiago at the Apple Store in Irvine for the exceptional service he provided to my adult daughter with special needs.
We visited to learn about the Apple Vision Pro, and Santiago spent a great deal of time helping her feel comfortable. He carefully measured her vision, explained the technology in a way we could understand, and never once made us feel rushed. My daughter was very nervous about trying the headset, but Santiago was incredibly patient, kind, and encouraging throughout the entire experience.
What stood out most was the way he connected with her. He spoke with genuine warmth, respect, and understanding, making her feel safe and supported. His professionalism and knowledge were impressive, but his compassion made the biggest impact.
Santiago turned what could have been an intimidating experience into a positive and memorable one for our family. I hope he is there every time we visit the Apple Store. Thank you, Santiago, for your patience, kindness, and outstanding customer care.”
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“Rokform is my go‑to Christmas gift shop for the men in my life. It truly is a one‑stop shop, and I absolutely love their showroom in Irvine.
The team—Shady, Claire, Jessica, and Madelyn—are extremely knowledgeable and do a great job explaining the products and helping you find the right fit. My brother‑in‑law is a firefighter and motorcycle rider, and he has gotten incredible use out of the phone case and mount. I am very happy with the products I have purchased & will continue to purchase from them because of their high quality. Thank you Rokform!”