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10AM - 5:30PM
607 Foothill Blvd, La Cañada Flintridge
Post Offices
“I walked in today at 9 am to mail an item I need helped being packed.Tuan saw me and said while the post office services were not open until 10, he would help me. Wow, what a great customer service from Tuan. He truly went above and beyond when he didn’t have to. Thank you Tuan. You are awesome!”
“This post office has been a surprising source of calm for me since early this year. Some days I stop by just to drop off mail or packages, and other days I simply pass through, but every time, it’s consistent: clean, quiet, and efficient.
The attendant in the mornings always greets me with a smile, and I genuinely get the sense he remembers me (or maybe it’s my little dog Mimi he recognizes). Either way, the friendliness makes a difference. He even shared that Mondays are their busiest days, which explains why my morning visits always feel so easy and unrushed.
The building itself is beautiful, full of Old Pasadena charm. The high ceilings, intricate windows, and natural light make it one of those rare post offices where you don’t mind waiting. Even the mailboxes have a vintage look that adds to the character.
There’s also a window for prepaid USPS packages, which makes drop-offs simple and quick. I’ve never had a hassle here, and I always leave impressed with how fast the experience is.
If you appreciate efficiency and historic beauty, this is hands down one of the best post offices around.”
“I have been to 4 post office locations in the city of Pasadena CA. This one by far has the most friendliest and helpful staff out of all the locations I have been to! Seriously, I have received attitude and even hostility at 2 of the 3 other post office locations that I have done business at. If you need to do any business with the USPS in the city of Pasadena CA, this is the location you want to go to!”
“The standard experience of a USPS Post Office visit ranges from tolerable to downright awful (my worst experiences being in NYC), but I have never had a better experience than the Lincoln location. There’s something about the culture of this office that the staff are courteous, friendly, efficient, knowledgeable, truly give a damn and go out of their way to help. There was an older gentleman (who retired in December) who was wonderful and his replacement is just as good. If only all USPS offices were this good. Thank you guys, you give us hope!”
“I've always lived in this city and I go here most of the time. Bryan and Tracy usually help me. They are always cheery, helpful and very knowledgeable about how to send mail/packages. Last Saturday had a 5 minute wait. Not bad for a weekend. Excellent customer service.”
“Our local U.S. Post Office... convenient and well-stocked.
Our favorite clerk retired after decades of service and we are glad to see his legacy of customer service continue with the current staff. Thank you USPS.”
“Never have I ever felt compelled to write a review for a post office, good or bad. But today I went to this post office and the employee there (Carlos) was just so kind, knowledgeable, and helpful, I felt compelled to write a review and to say “Go, Carlos!””
“My mom had put a stamp which was worth twice the rate of a regular stamp and was sad when he made me pay for another stamp..I thought is was a regular stamp but it wasn't so I didn't notice and he should have! I paid him more money to send my mom's mail and he should have looked at the stamps value and not charged me. He also asked me to return a letter that was put in my mailbox addressed to a different address completely and a different name to my Post Office..I told him the mail man had delivered twice to my house! I said send it to the correct house I don't want to drive to another PO. He finally agreed to take it. Why should it be my problem. I had put it in the outgoing mail after getting it in my mailbox with the flag up and my stupid mailman just didn't even look at it and put on my mailbox again!!! Didn't even look to see the address was a different street, number, and name!!! So why ask me to any more than leave it at ANY post office? So d**** Not my problem. It was someone else's gas company bill. Sheesh!!!”
“Parking is AWFUL! However, the customer service team is always helpful and friendly which I have never experienced in any other post office. Like the one in Verdugo Road where the attendants are incredibly rude.”
“Such a kind, patient, helpful postal woman helped us today. Despite the long line, she took her time to address each customer’s questions and individual shipping needs. Thank you!”
“I want to thank the mail carrier, Carlos, for his outstanding service. I mistakenly thought I hadn't received a package, but Carlos went out of his way to help resolve the issue. His professionalism and kindness are truly appreciated. Thank you.”
“I received fast and efficient service at this post office. One of the clerks kindly assisted me in locating my missing mail, which I greatly appreciated. Although I don’t often leave reviews, I felt compelled to share my positive experience. The clerk at Window 3—a lovely young woman with brown skin and striking green eyes—was exceptionally sweet and helpful. Additionally, the convenient location of this post office near my home makes it incredibly accessible. So far, so good!”
“Was no line when I arrived, but in the 10 mins it took to address some envelopes, 3 people had snuck in behind me. Naturally, each customer had a complicated transaction, so it took about 15 mins to advance to the window. About 6 people had lined up behind me during my wait. Staff was friendly and efficient. Decent post office if you time it right!”
“This is one of my go to post office locations when I am visiting family every couple months.
The city of South Pasadena finished their last phase in landscaping the remaining grassy area in the south side by the public parking lot.
Fun Fact:
They built a 100% California native, drought tolerant demonstration garden. Selected plants that are naturally suited to the hot and sunny weather while also supporting pollination and providing food and shelter for wildlife.
Plantings will have color at different times of year, and include Cleveland Sage, St. Catherine’s Lace Buckwheat, Toyon, a ‘Desert Museum’ Palo Verde tree, among other plants.”
“I go to this location in Pasadena only because I like seeing Junior and I trust him with my transactions. Trust is the most important aspect for a customer and he has earned my trust as a representative of the USPS. Trust can be of short supply these days and he continues to earn it. All these years I've never lost a package and I ship a lot. Also, he knows other customers by name and everyone in line is happy to see him! Not all customers are right in the head though. I've seen self entitled customers become completely belligerent because they didn't get what they demanded even though it wasn't even sensible. I've seen him help direct these crazy customers nicely even when they are being completely disrespectful to him. Junior is awesome and he deserves a raise! I will be a loyal customer with the USPS because of him.”
“Fastest, kindest service I’ve ever encountered in a USPS store. ?? in and out in 20 seconds
My local post office is bad attitude HQ, so it was wonderful to be asked “how are you? :)” for once”
“The Mail Shoppe is awesome and so convenient close to my home. Big thanks to the friendly staff for always being there for all my printing, copying, shipping, visa photos, faxing needs (yep, some government offices still want you to fax documents to them...crazy right?!)”
“Tina and Rosie are awesome! When I arrived there was a very ling line but they are doing a great job helping customers through their tight space and are doing so with such great energy! Thank you for making this a pleasant experience!”
“I had the pleasure of working with Michelle for my passport application, and I couldn’t be more grateful for her help. From start to finish, she was incredibly knowledgeable, patient, and efficient. She guided me through every step of the process, answered all my questions clearly, and made what could have been a stressful experience feel completely manageable. Thanks to Michelle, my application was completed accurately and submitted on time. Her professionalism and kindness truly stood out. Highly recommend her if you need assistance—she’s fantastic!”
“I went in and there was a long line. I thought I would be in line forever, but there was a Supervisor assisting what customers he could, which impacted how long the line was. Before I knew it, I was being served by one of the 2 window clerks. I was thanked for waiting in line. The Supervisor also thanked me for waiting in line as I left. Seemed to me the folks working there were doing their best to serve the customers as best they could.”
“In general this is always a better post office than most. Today Helen helped me SO much with stamps I've been looking everywhere for, she really seems to care about the selection available. Cheers to her”
10AM - 5:30PM
3300 Foothill Blvd, La Crescenta-Montrose
Post Offices
“Slow and machine stencil wasn't working and postal rep didn't tell her for five minutes she could just use her finger. Probably because she was busy looking at her phone. Meanwhile the line grew from 3 to like 9.”
“I wanted to say thank you to the warm hearted lady professional who works at the front desk (I wish I had your name) yesterday and today (5/28, 5/29). I had urgent calls about extremely important documents packages to pick up for my family trip departing the next day. She called me the 1st thing this morning to inform me of the package arrived. I now have the package. Greatly appreciated your help! Thank you thank you!!”
“I utilize this particular USPS location as it's now my local branch since moving in this part of Los Angeles located in Hollywood and by far I have had the best experiences with simple customer service compared to three past local USPS locations I've had to deal with in other parts of LA County so I appreciate the time and effort given by the postal workers I've had the pleasure of assisting me with my postal service needs. Keep up the good work! Thank you all! I don't quite know your names yet but I will soon enough since you all will be seeing me more often. :)”
“Super friendly and knowledgeable staff. The man who helped me saved me money by recommending the better shipping method for my books and the rest of the team had really good energy. A bit far from my house but will come back here for my postal needs.”
“I love this post office so close to my house and the staff are very nice , me and my wife drop our business packages here everyday. We do really appreciate their hard work.? Thank you.”
“The people at this post office have always been so friendly and helpful. Yeah sure, sometimes there are long lines but, time it out people. Nine years ago Helen and Kathy were incredibly helpful to me in getting seemingly endlesses packages sent out, always in a last-minute hurry. Then Henry came, and it always been unfailingly nice and patient. There are new people there and I've only been a couple times but they've also been nice. Two free parking lots, always parking available.”
“⭐️⭐️⭐️⭐️⭐️Very nice staff. Erik and Toya were very nice and helpful. Very spacious place. I am glad that I finally found a substitute USPS that is not as crowded due to faster service and spacious with a Big parking lot.”
“No parking spaces here, so I just walk to this particular post office. The last two times I went in, there was a young lady behind the counter that was super chill and professional. Processed things quickly and accurately. I normally wouldn't take my time to leave a review, but since the reviews are so bad here, I just wanted to give some credit where it's due. Hopefully things turn around and ppl start to appreciate this place.”
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“Best post office ever. There wasn't another soul in the place. When I went to the counter, I had to call to the back to find anyone who worked there, but he was very nice and helpful.”